Independent Contractor - Merchandiser WC

Smollan Activation; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a dedicated individual to ensure effective merchandising of clients' products at store level. This role involves maintaining shelf health, managing stock levels, and providing exceptional customer service. You will be responsible for unpacking and documenting stock, monitoring quality, and ensuring a clean and tidy environment. Join a dynamic team where your contributions will enhance customer satisfaction and drive sales. If you're passionate about retail and enjoy working in a team, this opportunity is perfect for you.

Qualifications

• Experience in merchandising and customer service.
• Ability to manage stock levels and report issues.

Responsibilities

• Ensure effective merchandising and stock management at store level.
• Provide professional customer service and address complaints.

Skills

Merchandising

Customer Service

Inventory Management

Teamwork

Education

High School Diploma

Job description

To ensure effective merchandising of clients’ products at store level.

Key Responsibilities and Deliverables :

Shelf health and effective administration

• Count and determine stock to be merchandised and document
• Unpack stock and document
• Document drawn stock
• Ensure all lines are on display
• Monitor stock levels
• Report and follow up out of stocks to relevant party
• Check quality continuously, respond to poor quality or damage
• Keep area clean, tidy and uncluttered including store room
• Identify cross merchandising opportunities and ensure execution after approval
• Accuracy of PI Labels and price stickers
• Draw stock according to requirements and document
• Replenish displays, lift and move stock forward

Customer / Client satisfaction

• Feedback on customer complaints, queries and requests
• Greet and acknowledge customers
• Communication on and upkeep of product knowledge / knowledge of promotions
• Ensure professional and value adding Customer / Consumer service
• Advise on use of products
• Ensure professional appearance and conduct
• Ensure company uniform is clean and tidy

Effective teamwork and self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands