Independent Contractor - Merchandiser KZN

Smollan Activation; KwaZulu-Natal; On-site; ZAR 15 000 - 25 000; Full time

Job summary

Join a dynamic team at a forward-thinking company focused on effective merchandising and customer satisfaction. In this role, you will be responsible for ensuring that products are displayed correctly, managing stock levels, and providing exceptional service to customers. Your attention to detail and ability to communicate effectively will be key in maintaining high standards of presentation and customer engagement. This is an excellent opportunity to contribute to a vibrant retail environment where your efforts will directly impact client success.

Qualifications

• Experience in merchandising and stock management.
• Strong customer service and communication skills.

Responsibilities

• Ensure effective merchandising of clients’ products at store level.
• Monitor stock levels and report out of stocks.
• Provide professional customer service and product knowledge.

Skills

Merchandising

Customer Service

Inventory Management

Communication Skills

Education

High School Diploma

Job description

To ensure effective merchandising of clients’ products at store level.

Key Responsibilities and Deliverables :

Shelf health and effective administration

• Count and determine stock to be merchandised and document
• Unpack stock and document
• Document drawn stock
• Ensure all lines are on display
• Monitor stock levels
• Report and follow up out of stocks to relevant party
• Check quality continuously, respond to poor quality or damage
• Keep area clean, tidy and uncluttered including store room
• Identify cross merchandising opportunities and ensure execution after approval
• Accuracy of PI Labels and price stickers
• Draw stock according to requirements and document
• Replenish displays, lift and move stock forward

Customer / Client satisfaction

• Feedback on customer complaints, queries and requests
• Greet and acknowledge customers
• Communication on and upkeep of product knowledge / knowledge of promotions
• Ensure professional and value adding Customer / Consumer service
• Advise on use of products
• Ensure professional appearance and conduct
• Ensure company uniform is clean and tidy

Effective teamwork and self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands