Independent Contractor | Brand Ambassador -Promoter MP

Smollan Activation; Mpumalanga; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading brand activation company is seeking to enhance brand awareness by maintaining strong customer relationships and effective stock management. The role requires proactive engagement with clients to resolve issues and ensure the optimal presentation of products in-store. Ideal candidates should exhibit strong customer service skills and the ability to manage their responsibilities efficiently.

Qualifications

• Ability to manage and gather customer feedback.
• Strong organizational and reporting skills.
• Experience with inventory management and promotions.

Responsibilities

• Check for expired stock and propose promotions.
• Complete reports and manage assets timely.
• Resolve customer complaints and build relationships.

Skills

Customer service

Self-management

Relationship building

Job description

Create and increase brand awareness through maintaining pricing, shelf health, promotions and strong customer and client relationships.

Key Responsibilities and Deliverables :

Shelf health

• Check for expired and damaged stock
• Identify need for promotions to increase sales
• Inform client of cycle and ensure suitable

Effective administration

• Complete reports timeously
• Manage assets and equipment (e.g. coolers, etc.)
• Complete necessary documentation when required

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Build and maintain strong working relationships

Effective self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate abilities to anticipate and manage change