Independent Contractor | Brand Ambassador -Promoter EC

Smollan Activation; Oos-Kaap; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a proactive individual to enhance brand visibility and customer satisfaction. In this role, you will manage pricing and shelf health, ensuring products are well-presented and promotions are effectively communicated. You will build strong relationships with clients and customers, addressing their needs and feedback to foster loyalty. This position offers the opportunity to develop your skills in brand management and customer service within a dynamic environment. If you are passionate about driving brand success and enjoy working with people, this role is perfect for you.

Qualifications

• Experience in brand management and customer service.
• Ability to manage promotions and resolve customer queries.

Responsibilities

• Maintain pricing and shelf health to enhance brand visibility.
• Gather feedback and ensure customer satisfaction.

Skills

Brand Awareness

Customer Relationship Management

Effective Administration

Problem Solving

Education

High School Diploma

Degree in Marketing or Business

Job description

Create and increase brand awareness through maintaining pricing, shelf health, promotions and strong customer and client relationships.

Key Responsibilities and Deliverables :

Shelf health

• Check for expired and damaged stock
• Identify need for promotions to increase sales
• Inform client of cycle and ensure suitable

Effective administration

• Complete reports timeously
• Manage assets and equipment (e.g. coolers, etc.)
• Complete necessary documentation when required

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Build and maintain strong working relationships

Effective self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate abilities to anticipate and manage change