Inclusive 12-Month Contact Centre Learnership for Disability

Isilumko Staffing; Milnerton; On-site; ZAR 67,500 - 82,500; Full time

Job summary

Isilumko Staffing is seeking participants for their Contact Centre NQF 3 / Generic Management NQF 4 (12-Month) Learnership Programme based in Milnerton, South Africa. Candidates will receive a stipend of R75 000 per annum. Ideal candidates should be self-motivated, fluent in English, and possess a National Senior Certificate.

Applicants must be South African citizens, unemployed, and must not have completed a similar programme previously. The application process requires a CV, Matric Certificate, ID Document, and possibly tertiary qualifications.

Qualifications

• MUST have a Clear credit and criminal record.
• Must be unemployed and commit to a 12-month learnership programme.
• Candidates are expected to adhere to company Policies and Procedures.

Skills

Strong Communications skills - Fluent in English

Computer Literacy - Strong computer literacy skills and MS Office

Education

Grade 12 National Senior Certificate

Job description

Our client's a digital-led business transformation and service company based in Century City are seeking participants to join their Contact Centre NQF 3 / Generic Management NQF 4 (12-Month) Learnership Programme.

Our client is looking for self-motivated, client centric individuals to participate in 12-Month learnership programme.

Stipend -R75 000 per annum

Requirements:

• MUST have a Clear credit and criminal record
• MUST have passed Grade 12 with a National Senior Certificate
• Strong Communications skills - Fluent in English (Spoken and written)
• Computer Literacy: Strong computer literacy skills and MS offices
• Only South African citizens may apply
• Must not have previously completed a Contact Centre NQF 3 / Generic Management NQF 4
• Unemployed and can commit to 12-month learnership programme.
• Management will communicate the minimum output required for your position
• Candidates are expected to display a professional personal appearance
• Candidates are expected to adhere to company Policies and Procedures
• Candidates will provide the highest standards of Client Service to clients at all levels, by modelling service excellence that meets the needs of clients and enhances the Corporate Profile of the organization.
• There will be a Contact Centre simulation and voice testing / voice comprehension assessment that will be required to be completed.

Application Process: What documents should you send through when applying for this 12 Month Learnership Opportunity?

• Updated CV
• Matric Certificate (Grade 12 National Senior Certificate)
• Tertiary Qualification (if applicable)
• ID Document
• Send all applications to: [e-mail]
• Application Email Subject: Contact Centre NQF Level 3 / Generic Management NQF 4

NB* should you not receive a response to your application within 3 weeks, kindly consider your application unsuccessful.