Incident And Problem Manager

Hollard Insurance Company; Johannesburg; Híbrido; ZAR 1 200 000 - 1 800 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement savings plan

Generous paid time off

Resumo da oferta

Hollard Insurance Company in Sandton, Gauteng seeks an experienced Incident Response Manager to lead cybersecurity incident management efforts. The role oversees a team of responders, coordinates crisis activities, and ensures minimal disruption to operations, with hybrid work options for essential on-site collaboration.

The ideal candidate has extensive incident response, digital forensics, and crisis management experience, strong leadership, and communication skills.

Qualificações

• Bachelor's degree in Computer Science, Cybersecurity, or related field; Master's preferred.
• 7+ years in cybersecurity with 3+ years in incident response/management.
• Proven leadership of incident response for complex breaches.
• Knowledge of incident response methodologies, digital forensics, and malware analysis.
• Strong knowledge of networks, OS, and security tech.
• Excellent leadership, communication, and crisis management.
• Experience with SIEM, EDR, and forensic tooling.
• Ability to perform under pressure and make rapid decisions.
• Experience in hybrid work environments.
• Relevant certifications such as GIAC (GCIH, GCFA), CISSP, or CISM are desirable.

Responsabilidades

• Develop, maintain, and execute the incident response plan.
• Lead and mentor the incident response team.
• Oversee detection, containment, eradication, and recovery phases.
• Coordinate incident response across departments and external parties.
• Conduct post-incident analysis to identify root causes and preventive measures.
• Manage digital forensics investigations.
• Stay current with emerging threats and best practices.
• Develop and deliver incident response training and tabletop exercises.
• Manage relationships with external security vendors and law enforcement.
• Report trends and security posture to leadership.

Conhecimentos

Cybersecurity

Incident response

Digital forensics

Leadership

Crisis management

Communication

SIEM

EDR

Forensic tools

Decision making

Formação académica

Bachelor's degree in CS/Cybersecurity

Master's degree preferred

Ferramentas

SIEM

EDR

Forensic tools

Descrição da oferta de emprego

Incident Response Manager

Our client is seeking a seasoned Incident Response Manager to lead their cybersecurity incident management efforts. Based in Sandton, Gauteng, ZA, this role is critical for developing, implementing, and executing plans to detect, respond to, and recover from cybersecurity incidents. You will lead a team of highly skilled responders, coordinate efforts during crises, and ensure minimal disruption to business operations. The ideal candidate has extensive experience in incident response, digital forensics, and crisis management, with strong leadership and communication skills. This position involves a hybrid work arrangement, requiring flexibility to work both remotely and from our Sandton, Gauteng, ZA office as needed for critical operations and team collaboration. You will play a vital role in protecting our client from the impact of cyber threats.

Key Responsibilities

• Develop, maintain, and execute the organization's incident response plan.
• Lead and manage the incident response team, providing guidance and mentorship.
• Oversee the detection, containment, eradication, and recovery phases of security incidents.
• Coordinate incident response activities across various departments and external parties.
• Conduct post-incident analysis to identify root causes and implement preventative measures.
• Manage digital forensics investigations.
• Stay current with emerging threats, attack vectors, and incident response best practices.
• Develop and deliver incident response training and tabletop exercises.
• Manage relationships with external security vendors and law enforcement agencies.
• Report on incident trends, response effectiveness, and security posture to leadership.

Requirements

• Bachelor's degree in Computer Science, Cybersecurity, or a related field; Master's degree preferred.
• Minimum of 7 years of experience in cybersecurity, with at least 3 years in an incident response or management role.
• Proven experience in leading incident response efforts for complex security breaches.
• In-depth knowledge of incident response methodologies, digital forensics, and malware analysis.
• Strong understanding of network protocols, operating systems, and security technologies.
• Excellent leadership, communication, and crisis management skills.
• Experience with SIEM, EDR, and forensic tools.
• Ability to work under pressure and make critical decisions quickly.
• Experience working in a hybrid environment.
• Relevant certifications such as GIAC (GCIH, GCFA), CISSP, or CISM are highly desirable.

Benefits

Our client offers a competitive compensation package, including an attractive base salary and performance-based incentives. Employees enjoy comprehensive health, dental, and vision insurance, a retirement savings plan, and generous paid time off. We are committed to employee development and provide opportunities for advanced training, certifications, and conference attendance. This role follows a hybrid work model, offering the flexibility of remote work combined with essential on-site collaboration at our Sandton, Gauteng, ZA office. Join a critical team focused on safeguarding the organization and advancing your career in incident response leadership.