Inbox Workflow Analyst | Remote

Crossing Hurdles; South Africa; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A technology-focused organization in South Africa is seeking an individual to improve email organization and user experience. Responsibilities include reviewing inbox structures, providing feedback, and supporting AI training initiatives. Candidates should possess strong analytical skills and be familiar with email organization best practices. This role offers the potential for remote work in a collaborative environment focused on data annotation and workflow optimization.

Qualifications

• Strong analytical skills with high attention to detail.
• Familiarity with email organization best practices including labels, filters, and folder systems.
• Ability to provide clear, structured written feedback on workflows.

Responsibilities

• Review and assess email inbox structures and labeling systems.
• Provide actionable feedback to improve email organization.
• Identify communication patterns to support AI understanding.

Skills

Strong analytical skills

Collaboration

Attention to detail

Understanding of email organization

Job description

Responsibilities

• Review and assess email inbox structures, labeling systems, and categorization workflows.
• Provide structured and actionable feedback to improve email organization and user experience.
• Identify communication patterns to support AI understanding and prioritization of emails.
• Contribute to the development of high-quality datasets and evaluation frameworks.
• Collaborate with cross-functional teams to refine AI-driven workflow outputs.
• Maintain high accuracy and attention to detail in all evaluations and annotations.
• Support AI training initiatives focused on communication and inbox optimization.

Requirements

• Strong analytical skills with high attention to detail.
• Familiarity with email organization best practices including labels, filters, and folder systems.
• Ability to provide clear, structured written feedback on workflows.
• Experience working in collaborative and cross-functional environments.
• Ability to work independently in a remote setting.
• Interest in AI, data annotation, or workflow optimization.