Inbound Sales Specialist

Growth Troops; Cape Town; Remote; USD 50,000 - 75,000; Full time

Job summary

Growth Troops is seeking an Inbound Sales Specialist to manage inbound leads and build trust with potential customers. The successful candidate will guide prospects through the qualification process while maintaining CRM records. Ideal applicants have 2+ years in inbound sales and possess strong communication skills, and are comfortable working during U.S. business hours.

Qualifications

• 2+ years in inbound sales or customer support.
• Strong verbal and written communication skills.
• Comfortable using CRMs and call software.

Responsibilities

• Respond to inbound inquiries professionally.
• Qualify leads using the BANT framework.
• Maintain clean CRM records.

Skills

Communication

CRM Proficiency

Time Management

Tools

Salesforce

HubSpot

Job description

Inbound Sales Specialist

Location: Remote (U.S. Time Zones | EST–PST)
Type: Full-Time

Overview

We’re hiring an Inbound Sales Specialist to be the first voice our prospects hear. In this role, you’ll respond to inbound leads, guide potential customers through the qualification process, and help turn interest into opportunity. Your goal is to deliver a standout first impression and build trust from the very first touchpoint.

If you thrive on helping people, communicating clearly, and supporting sales growth, this is the role for you.

What You’ll Do

• Respond to inbound inquiries promptly and professionally

• Qualify leads using the BANT framework (Budget, Authority, Need, Timeline)

• Educate prospects on our solutions and address early objections

• Schedule calls, demos, or consultations with Account Executives as needed

• Maintain clean CRM records (Salesforce, HubSpot) and ensure accurate handoffs

• Hit key metrics related to lead conversion, engagement, and responsiveness

• Work closely with Sales and Marketing teams to improve messaging and process

• Share trends and common objections to help refine sales positioning

What You’ll Need

• 2+ years in inbound sales, customer support, or a similar call-focused role

• Strong verbal and written communication skills

• Comfortable using CRMs and call software (e.g., HubSpot, Salesforce)

• Self-starter mindset with excellent time management

• Availability during core U.S. business hours (EST–PST)

Bonus Points

• Experience in high-volume, high-velocity sales environments

• Familiarity with lead scoring and sales automation tools

• Background in SaaS or consultative B2B sales

Make a lasting first impression. Apply now to help turn conversations into customers.