Inbound Sales Development Representative

Growth Troops; Cape Town; On-site; ZAR 200,000 - 400,000; Full time

Job summary

Join a dynamic team as an Inbound Sales Development Representative, where you'll be the first point of contact for inbound leads. This role is crucial in qualifying prospects, providing essential information, and scheduling meetings for the sales team. You'll engage with potential clients, manage leads in the CRM, and work collaboratively to drive the sales pipeline. If you're passionate about sales and eager to contribute to business growth in a fast-paced environment, this opportunity is for you. Embrace the challenge of meeting performance goals while adapting to evolving business needs and time zone requirements.

Qualifications

• Proven track record in inbound sales or call center roles.
• Strong communication and organizational skills required.

Responsibilities

• Manage inbound leads and qualify prospects effectively.
• Schedule meetings for the sales team with high-potential leads.

Skills

Inbound Sales Experience

Communication Skills

Interpersonal Skills

Time Management

Adaptability

Education

2+ years in sales or call center roles

Tools

CRM Systems

Sales Automation Tools

Job description

Position: Inbound Sales Development Representative (SDR)

Role Overview

As the first point of contact for inbound leads, you will qualify prospects, provide key information, and schedule meetings for the sales team. This role is essential in driving the sales pipeline and supporting business growth.

Key Responsibilities

1. Lead Management: Promptly respond to inbound inquiries from various channels (website, phone, email).
2. Qualification: Assess leads based on budget, authority, need, and timeline (BANT).
3. Customer Engagement: Educate potential clients on services and address inquiries.
4. Appointment Setting: Schedule meetings with high-potential leads for the sales team.
5. CRM Maintenance: Accurately update and manage lead data in the CRM.
6. Performance Goals: Consistently meet or exceed quotas for qualified meetings.
7. Collaboration: Work with sales leadership to ensure seamless lead handoff.
8. Market Insights: Provide feedback on lead quality and emerging trends.
9. Call Center Proficiency: Leverage prior experience to enhance call efficiency and effectiveness.
10. Time Management: Handle high inquiry volumes while maintaining responsiveness.
11. Adaptability: Adjust to shifting priorities and evolving business needs.

Qualifications

1. 2+ years in inbound sales, sales development, or call center roles.
2. Consistent track record of meeting or exceeding sales targets.
3. Strong communication and interpersonal skills (written and verbal).
4. Excellent phone presence with the ability to build rapport quickly.
5. Proficiency in CRM systems and lead management tools.
6. Ability to work independently and collaboratively in a fast-paced setting.
7. Strong organizational and time management skills.
8. Quick learner, adaptable to new information and tools.
9. Time Zone Flexibility: Must accommodate PST to EST working hours.
10. Call Center Experience: Proven understanding of call metrics and high-volume outreach.

Preferred Qualifications

1. 2+ years in a call center environment.
2. Experience with sales automation tools.

Working Hours

Requires availability across PST to EST time zones.