Inbound Sales Agent

Sanlam; Johannesburg; On-site; ZAR 150,000 - 300,000; Full time

Job summary

A financial services group in Johannesburg seeks a Call Centre Sales Agent. The role involves contacting clients, providing essential product information, and ensuring data accuracy. Candidates must have 2 years of call center sales experience and a Grade 12 qualification. Ideal for those with strong communication and persuasion skills, looking for growth in a supportive environment.

Benefits

Opportunities for growth and development

Qualifications

• 2 Years of Call Centre Sales Experience required.

Responsibilities

• Contact clients according to specified campaigns.
• Provide customers with essential information regarding products and services.
• Ensure accuracy in recording data.

Skills

Effective communication

Situational adaptability

Action-oriented

Persuasion skills

Outbound Tele-Sales

Quality, Compliance, and Accreditation

Education

Grade 12/Matric

Regulatory Exam

FAIS

Class of Business

Job description

What will you do?

Responsible for contacting clients according to specified campaigns. May provide customers with essential information regarding products and services. Predictive dialing may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording data.

Minimum Experience

• 2 Years of Call Centre Sales Experience

Minimum Qualifications

• Grade 12/Matric
• Regulatory Exam
• FAIS
• Class of Business

Knowledge and Skills

• Undertake Outbound Tele-Sales
• Service inbound client queries and requests
• Administration and processing
• Quality, Compliance, and Accreditation

Personal Attributes

• Effective communication - Contributing dependently
• Situational adaptability - Contributing dependently
• Action-oriented - Contributing dependently
• Persuasion skills - Contributing dependently

Build a successful career with us

We’re committed to building strong, lasting relationships with our employees. We recognize your hopes for your future—your career, personal development, and achieving great things. We pride ourselves in helping employees realize their worth. Through its five business clusters—Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office—the group offers many opportunities for growth and development.

Core Competencies

• Resilience - Contributing dependently
• Collaboration - Contributing dependently
• Innovation - Contributing dependently
• Customer focus - Contributing independently
• Results-driven - Contributing dependently

Turnaround time

The shortlisting process will only begin once the application due date has passed. The duration depends on your progress and the availability of managers.

Our commitment to transformation