In-Store Wellness & Customer Service Associate

Silvertree Brands; Cape Town; On-site; ZAR 100,000 - 134,000; Full time

Job summary

Faithful to Nature Cavendish Store is seeking a friendly Shop Assistant with strong communication skills to greet customers, identify needs, and explain products and services. The role focuses on delivering exceptional service and contributing to store profitability.

You will maintain store presentation, assist with stock, merchandising, and daily administration while upholding brand standards. The ideal candidate has 2–5 years retail experience and fluency in English, with a proactive,

Qualifications

• Matric or NQF equivalent is required.
• 2-5 years retail experience and customer service experience are preferred.
• Proficiency in English and good communication skills are essential.

Responsibilities

• Contributes to store sales and profitability through effective customer service.
• Assists with meeting sales objectives and upholding brand standards in-store.
• Maintains store cleanliness, merchandising, stock handling and price maintenance.
• Provides up-to-date product knowledge and environment information to customers.
• Communicates effectively to support store operations and teamwork.

Skills

Customer service

Communication skills

Merchandising

Visual presentation

Teamwork

Education

Matric or NQF equivalent

Job description

Faithful to Nature Cavendish Store is seeking a friendly Shop Assistant with strong communication skills to greet customers, identify needs, and explain products and services. The role focuses on delivering exceptional service and contributing to store profitability.

You will maintain store presentation, assist with stock, merchandising, and daily administration while upholding brand standards. The ideal candidate has 2–5 years retail experience and fluency in English, with a proactive,