Implementation Technician

Spinnaker Software; Midrand; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An innovative company is seeking an Implementation Technician to join their Gauteng team. This role focuses on implementing new corporate groups and independent clients, ensuring projects are completed on time while collaborating with external service providers. The ideal candidate will have 1-2 years of experience, A+ and N+ certifications, and a growth mindset. You'll be exposed to diverse hardware and software, with opportunities for professional development. If you're passionate about customer service and project implementation, this position offers a rewarding career path in a supportive environment.

Qualifications

• 1-2 years' experience in a similar role with A+ and N+ certifications.
• Ability to implement and configure various projects effectively.

Responsibilities

• Implement new corporate groups and independent clients' projects.
• Work closely with external providers to meet client needs.

Skills

Customer Service

Project Implementation

Collaboration

Problem Solving

Education

A+ Certification

N+ Certification

1-2 years' experience

Tools

POS Systems

Hardware Installation

Security Systems

Job description

Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service!

We are searching for an Implementation Technician that will join our Gauteng team.

As an Implementation Technician, you are primarily responsible for the implementation of new corporate groups and independent clients, as well as any projects scheduled by Management. Working closely with external service providers and internal parties is essential to ensure the client's needs are met.

You will also be required to implement and configure scheduled projects, ranging from new site openings, HW refurbishments, store closures, upgrades, SOP's, security measures, POS installations, POS VAS integration projects, pilots, and any other tasks given that are completed on time.

You'll be required to work overtime, weekends, and standby from time to time.

We would like you to have at least 1-2 years' experience in a similar role. A+ and N+ is a minimum requirement; however, if you have the relevant experience, your application will be considered too. You will be exposed to a wide variety of hardware and software with plenty of growth opportunities within the company - a growth mindset is key and will be rewarded.

• Please note that a criminal check is applicable in the last stage of our recruitment process.