Implementation Technician

Spinnaker Software; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking an Implementation Technician to join their collaborative Gauteng team. In this dynamic role, you will be responsible for implementing new corporate groups and independent clients, ensuring projects are completed on time while working closely with both external service providers and internal teams. This position offers exposure to a variety of hardware and software, with ample growth opportunities for those with a growth mindset. If you have a passion for customer service and technical support, this is the perfect opportunity to advance your career in a supportive environment.

Qualifications

• Minimum A+ and N+ certifications required.
• 1-2 years of experience in a similar role is preferred.

Responsibilities

• Implement and configure new corporate groups and independent clients.
• Work closely with external service providers to meet client needs.

Skills

Customer Service

Project Management

Technical Support

Education

A+ Certification

N+ Certification

1-2 years experience in a similar role

Tools

POS Systems

Security Measures

Hardware Configuration

Job description

Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service!

We are searching for an Implementation Technician that will join our Gauteng team.

As an Implementation Technician, you are primarily responsible for the implementation of new corporate groups and independent clients, as well as any projects scheduled by Management. Working closely with external service providers and internal parties is essential to ensure the client's needs are met.

You will also be required to implement and configure scheduled projects, ranging from new site openings, HW refurbishments, store closures, upgrades, SOP's, security measures, POS installations, POS VAS integration projects, pilots, and any other tasks given are completed in time.

You'll be required to work overtime, weekends, and standby from time to time.

We would like you to have at least 1-2 years' experience in a similar role. A+ and N+ are minimum requirements; however, if you have the relevant experience, your application will be considered too. You will be exposed to a wide variety of hardware and software with plenty of growth opportunities within the company - a growth mindset is key and will be rewarded.

• Please note that a criminal check is applicable in the last stage of our recruitment process.