Implementation Technician

Arch Retail Solutions; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the retail solutions sector is looking for an Implementation Technician to join their Gauteng team. This role involves implementing corporate groups and projects while ensuring client needs are met. Ideal candidates will have a growth mindset, relevant certifications, and 1-2 years of experience, with opportunities for skill development in a collaborative environment.

Qualifications

• 1-2 years experience in a similar role.
• A+ and N+ certifications are minimum requirements.

Responsibilities

• Implement new corporate groups and independent clients.
• Configure scheduled projects, including site openings and upgrades.
• Work closely with external service providers and internal parties.

Skills

Customer Service

Implementation

Configuration

Hardware Refurbishments

SOPs

Security Measures

POS Installations

Education

A+ Certification

N+ Certification

Job description

Join a team that thrives on collaboration and offers an environment that feels as familiar as home.

We all support each other to reach the same goal - Excellent Customer Service! We are searching for an Implementation Technician to join our Gauteng team.

As an Implementation Technician, your primary responsibility will be the implementation of new corporate groups and independent clients, as well as any projects scheduled by management.

Working closely with external service providers and internal parties is essential to ensure the client's needs are met. You will also be required to implement and configure scheduled projects, including new site openings, hardware refurbishments, store closures, upgrades, SOPs, security measures, POS installations, POS VAS integration projects, pilots, and other tasks assigned, all completed on time.

You may need to work overtime, weekends, and standby from time to time.

We prefer candidates with at least 1-2 years of experience in a similar role. A+ and N+ certifications are minimum requirements; however, relevant experience will also be considered.

This role offers exposure to a wide variety of hardware and software, with plenty of growth opportunities within the company. A growth mindset is key and will be rewarded.

Please note that a criminal check is part of the final stage of our recruitment process.

Good luck with your application!