ICT BUSINESS ANALYST

Woodlands Dairy (Pty) (Ltd); Oos-Kaap; On-site; ZAR 550,000 - 750,000; Full time

Job summary

Woodlands Dairy Group is seeking an experienced ICT Business Analyst to bridge business needs and ICT solutions across the organisation. You will support ERP implementations, data and reporting initiatives, and systems integration, while working with stakeholders across multiple sites.

The role emphasizes process improvement, digital transformation, and delivery of projects that enhance efficiency and value for manufacturing, logistics, and finance functions. Regular site travel is expected.

Qualifications

• Five years of Business Analysis experience in FMCG/manufacturing/logistics environments.
• Experience with ERP projects and enterprise systems.
• Exposure to data migration and digital transformation initiatives.

Responsibilities

• Gather and translate business requirements into technology solutions.
• Facilitate workshops and document processes for systems improvement.
• Support ERP implementations, data and reporting initiatives, and system integrations.

Skills

Stakeholder management

Documentation

Communication

Problem-solving

Education

Bachelor’s degree in Business Analysis / Information Systems / Information Technology / Commerce / Supply Chain Management / Industrial Engineering

Tools

Power BI

Microsoft Dynamics 365 Business Central

SAP Business One

WMS

TMS

Job description

About the Role

Woodlands Dairy Group is seeking an experienced ICT Business Analyst to support business transformation, process improvement, and technology initiatives across the organisation. The successful candidate will act as the link between business stakeholders and ICT teams, gathering and translating business requirements into practical technology solutions that drive operational efficiency and business value. The role will support ERP implementations, systems optimisation, process improvement, data and reporting initiatives, systems integrations, automation projects, and digital transformation programmes across manufacturing, supply chain, procurement, warehousing, logistics, finance, sales, and customer service functions. The successful candidate will work closely with stakeholders across multiple sites, facilitating workshops, analysing and improving business processes, supporting testing and user adoption activities, and contributing to the successful delivery of business and ICT projects.

Minimum Requirements:

Applicants should possess a relevant qualification in Business Analysis, Information Systems, Information Technology, Commerce, Supply Chain Management, Industrial Engineering, or a related field, together with a minimum of five years' Business Analysis experience within an FMCG, manufacturing, logistics, distribution, supply chain, or similar operational environment. Strong business analysis, process improvement, stakeholder management, documentation, problem-solving, and communication skills are essential, along with exposure to ERP and enterprise systems projects. Experience with Microsoft Dynamics 365 Business Central, SAP Business One, Power BI, WMS, TMS, systems integration, data migration, and digital transformation initiatives will be advantageous. A valid driver's licence, reliable transport, and a willingness to travel regularly to operational sites are required.