ICT Administrator / ICT Supervisor

Profile Personnel; Stutterheim; On-site; ZAR 500,000 - 700,000; Full time

Job summary

Profile Personnel is seeking an ICT Administrator / ICT Supervisor to manage the full ICT environment including infrastructure, networks, and systems. The role involves providing ICT support and ensuring operational continuity while supervising team members.

The ideal candidate should possess significant systems administration experience, along with relevant qualifications such as a BSc in IT and Microsoft certifications. This position offers a chance to lead ICT operations in an ever-evolving environment.

Qualifications

• 8+ years systems administration experience is required.
• Proven leadership experience within ICT teams.
• Extensive experience with Microsoft Windows domains.

Responsibilities

• Manage incidents, service requests, and troubleshooting across the organization.
• Administer and maintain server environments including VMware infrastructure.
• Configure and support network equipment like firewalls and routers.

Skills

Systems administration experience

ICT team leadership

Microsoft Windows domain experience

Hybrid cloud management

Linux experience

Education

BSc Information Technology / IT Management

MCSE / Windows Server Hybrid Administrator Associate

AZ-900 Azure Fundamentals

SC-900 Security, Compliance & Identity Fundamentals

MTCNA MikroTik Certified Network Associate

Tools

Microsoft 365

SQL Server

Node.js

Express

EJS

Job description

ICT Administrator / ICT Supervisor

The ICT Administrator is responsible for the end-to-end management, security, support, and continuous improvement of the organisation’s ICT environment. This includes infrastructure, networks, systems, cloud services, internal business applications, user support, vendor management, and ICT project delivery.

Minimum Experience

• 8+ years systems administration experience
• Proven ICT team leadership
• Extensive Microsoft Windows domain experience
• Hybrid cloud and on-prem environments
• Linux experience advantageous

Minimum Qualifications

• BSc Information Technology / IT Management or related OR MCSE / Windows Server Hybrid Administrator Associate (or equivalent)
• AZ-900 Azure Fundamentals
• SC-900 Security, Compliance & Identity Fundamentals
• MTCNA MikroTik Certified Network Associate
• Other relevant Microsoft or networking certification

Key Responsibilities

ICT Operations & End-User Support

• Provide reliable day-to-day ICT support across the organisation
• Manage incidents, service requests, troubleshooting, and escalations efficiently
• Ensure stability and support of production-critical business environments

Infrastructure & Systems Administration

• Administer and maintain physical and virtual server environments
• Manage VMware infrastructure and SAN storage platforms
• Ensure high system availability, resilience, and operational continuity

Network & Connectivity Management

• Configure, manage, and support firewalls, routers, switches, and wireless infrastructure
• Maintain WAN connectivity, redundancy, and failover solutions
• Implement and uphold secure network segmentation and connectivity standards

Microsoft 365 & Cloud Services

• Administer Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams
• Manage Azure Active Directory and support cloud-based reporting and analytics platforms such as Power BI

User, Access & Identity Management

• Manage Active Directory and Azure AD user accounts and access lifecycles
• Facilitate secure onboarding, offboarding, and access control processes

Security, Backup & Disaster Recovery

• Administer endpoint protection, backup solutions, and recovery processes including Veeam
• Conduct restore testing and support disaster recovery and business continuity planning

ICT Projects & Continuous Improvement

• Deliver infrastructure improvements, upgrades, and system enhancements
• Coordinate user acceptance testing (UAT), deployments, and rollout activities
• Identify opportunities to improve operational efficiency and system performance

Internal Application Development & Support

• Develop, maintain, and support internal applications using Node.js, Express, and EJS
• Support SQL Server databases and backend integrations
• Manage application functionality including file uploads, cookies, environment configurations, HTTP integrations, and spreadsheet processing

Vendor, Licence & Asset Management

• Manage ICT vendors, software licensing, renewals, warranties, and ICT assets
• Maintain accurate asset registers and ensure compliance with licensing requirements

Team Leadership & ICT Governance

• Supervise and support ICT team members where applicable
• Promote best practices, technical standards, documentation, and governance across the ICT environment
• Contribute to a culture of accountability, continuous improvement, and operational excellence

Note: Please ensure that you attach a certified copy of your ID and Qualification to be considered for this position.