Job Description
Resolve the errors experience in the IWS non-production environments. Activities to be completed are :
- Resolve the errors
- Restore Symphony file and start DB2, IWS, DWC on sivrs219.
- Start DB2(DHWADB & DDWCDB), IWS & DWC on sivrs220
- Start DB2 (TWS_DB & DWC_DB), IWS & DWC on sivrs221.
- Synchronise and ensure that all workstations are available for all these environments.
- Do knowledge transfer on how the issue was resolved to enable internal teams to resolve similar issue should it occur.
- Service provider to provide details on how the issue was resolved to the technical team.
- Work completion certificate and confirmation of operable environment by the Functional and technical team
Requirements
- certified to work on IBM TWS (Tivoli Workload Scheduler) and IBM Dynamic Workload Console (DWC) system? The service provider to provide proof / letter / certificate from OEM supporting this.
- have the proven capability and experience to deliver comprehensive support services for IBM TWS and IBM Dynamic Workload Console (DWC) over the past three years?
- certified as IBM Certified Deployment Professionals – Workload Automation, ensuring the capability to deliver expert-level support for IBM Workload Scheduler
- proven capability and experience to deliver comprehensive support services for DB2 databases in the past three years