Hybrid Sales Consultant | Managed People Solutions | Johannesburg | Gauteng

Managed People Solutions; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the liquor industry is searching for a motivated Hybrid Sales Consultant in Johannesburg. The role involves managing customer relationships, achieving sales targets, and executing marketing activities effectively. Ideal candidates should possess a relevant diploma or degree and have 2 to 5 years of experience in an FMCG environment.

Qualifications

• 2-5 years sales and merchandising experience in an FMCG environment.
• Valid driver’s license is required.

Responsibilities

• Manage customer communication and resolve complaints effectively.
• Build relationships and identify growth opportunities.
• Ensure all sales targets are achieved and manage stock efficiently.

Skills

Communication

Relationship Building

Sales Management

Customer Service

Conflict Resolution

Education

Diploma or Degree in Sales, Marketing, Hospitality Management or Food and Beverage Management

Job description

Are you passionate about the liquor industry and looking for an exciting sales role? Managed People Solutions is currently seeking a result-driven, energetic, and dedicatedHybrid Sales Consultant in the Johannesburg, Gautengregion.

Responsibilities Include:

• Effectively manage customer communication by recording and promptly acting upon customers’ complaints, queries and requests.
• Actively building relationships with customers by identifying new growth opportunities in the liquor category (e.g., in store customer tastings).
• In accordance with the PRIMO on pre, during and post call procedures.
• Effectively execute sales levers in accordance with the quarterly KPI requirements as specified by management.
• Effectively execute order taking and processing, which is to be done on handheld technology and email.
• Effective execute cycle brief, trade marketing activities and other operational requirements from National Operations Manager and as per activations in relation to channel segmentation.
• Ensure that expired stock is managed efficiently and effectively (FIFO).
• Ensure that all sales targets are achieved.
• Ensure that all stock on hand issues within the store are dealt with effectively and efficiently.
• Effectively utilise free stock for trade marketing activity, ensure management of the stock allocation as per National Operations Manager requirements and trade marketing expectations.
• Effectively execute product changes. Ensuring the drive around new product listings as well as effective product introduction, product change to be carried out as per Management requirements.
• Effectively execute trade visits, which are to be done as per Business requirements.
• Calling customers in accordance with the agreed call cycle and meeting the expected hit rate of 90%.
• Assisting new customers in opening new accounts as per client requirements.
• Ensuring the availability of brands as per business requirements.
• Ensuring the implementation of RSPs for relevant brands.
• Collect and manage customer information pertaining to contact details and accurate segmentation.
• Collect information and report / feedback as per operational or National Operations Manager requirements.
• Submit required reports and documents to respective department.
• Manage and take care of company issued assets including car, laptop and handheld devices as per SOP.
• Manage travel time, petrol usage and other allowances within the company standard.
• Ensure continuous development and up-to-date industry knowledge and competence.
• Make yourself aware of the dress code and expect code of conduct.
• Assist with the renewal of APSO yearly membership and/or any additional professional staffing certification to continuously promote professional standards.
• Adhere to all MPS-related policies and procedures and ensure best practice approaches in role.
• Facilitate open and effective communication and promote cross-functional and cross-company collaboration thereby contributing towards a diverse and productive work environment.
• Address and resolve conflicts within the team to maintain a healthy work environment.

Qualifications and Experience:

• Diploma or Degree in Sales, Marketing, Hospitality Management or Food and Beverage management (NQF level 6).
• 2 – 5 years sales and merchandising experience in a related FMCG environment.
• Valid driver’s license.

Please do not apply if you do not meet the requirements.

Should you not receive any feedback within 2 weeks after the closing date, please consider your application unsuccessful.