HVAC Service Manager: Lead Multi-Site Teams & Client Success

SFI Group (Pty) Ltd; Milnerton; Presencial; ZAR 720.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Aid

Provident Fund

13th Cheque

Descripción de la vacante

SFI Group (Pty) Ltd seeks an experienced HVAC Service Manager to lead service delivery across client sites in the Western Cape. You will manage technical teams, coordinate maintenance schedules, and ensure SLA performance while upholding safety and quality standards.

The role requires hands-on leadership, vendor management, and strong client engagement. A trade qualification in HVAC, matric, and a valid driver's licence are essential, with opportunities for career growth and competitive benefits.

Formación

• Must hold Matric / Grade 12 with essential trade qualification in HVAC/air‑conditioning or refrigeration
• Trade qualification in HVAC/air‑conditioning or refrigeration is required
• Diploma in Business Administration or Operations Management is advantageous
• Valid driver’s licence is essential

Responsabilidades

• Oversee maintenance, repairs and service delivery across client sites ensuring high quality work and SLA compliance
• Manage technical teams, conduct performance reviews, assign work and promote staff development
• Attend client meetings, resolve queries and exceed client expectations
• Plan and coordinate maintenance schedules, manage job volumes and ensure timely documentation and reporting
• Provide technical guidance, assist with fault diagnosis, cost analysis and scheduling of repairs and audits
• Support planning, scheduling and control of multi-site projects ensuring time, budget and quality targets
• Ensure all service activities adhere to standards; conduct site inspections and audits
• Compile performance reports and analyze operational trends to support budgeting and documentation

Conocimientos

Team leadership

Client engagement

SLA management

Operations coordination

Vendor management

Quality compliance

Educación

Matric / Grade 12

Trade Test Qualification as Air-conditioning or Refrigeration Mechanic

Diploma in Business Administration or Operations Management

Valid driver’s licence

Herramientas

Excel

Reporting tools

Data management

Descripción del empleo

SFI Group (Pty) Ltd seeks an experienced HVAC Service Manager to lead service delivery across client sites in the Western Cape. You will manage technical teams, coordinate maintenance schedules, and ensure SLA performance while upholding safety and quality standards.

The role requires hands-on leadership, vendor management, and strong client engagement. A trade qualification in HVAC, matric, and a valid driver's licence are essential, with opportunities for career growth and competitive benefits.