HVAC Operations Manager - JHB

Job Masters; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking an Operations Manager to oversee planning and service control within a designated area. This role demands a proactive leader with extensive HVAC experience, capable of driving results and ensuring compliance with SLAs. The ideal candidate will leverage their technical knowledge and leadership skills to enhance operational performance and foster effective stakeholder relationships. If you are passionate about optimizing processes and leading teams to success, this opportunity is perfect for you.

Qualifications

• 5-10 years of HVAC industry/service experience required.
• Proven ability to lead and manage project teams effectively.
• Understanding of safety and environmental policies essential.

Responsibilities

• Ensure SLAs are executed efficiently and on time.
• Provide operational advice regarding processes and procedures.
• Manage financial and fiscal processes effectively.

Skills

Leadership abilities

Excellent communication skills

Problem-solving abilities

Outstanding organizational skills

Developing budgets

Education

Relevant Diploma / Degree in Business Management

Red Seal Trade Refrigeration Trade Certificate

Safe Handling Practitioner Certificate

Tools

Excel

Job description

JOB PURPOSE (ROLE CONTEXT): This role is responsible for the overall planning, organisation, and service control of an area within the designated scope of responsibilities to ensure SLAs are executed efficiently, on time, within budget, and according to standards.

The Operations Manager will leverage operational best practices enabled through appropriate technology for all business processes, delivering best-in-class operational performance. They will provide operational advice and guidance to sites and projects regarding legislative and operational processes and procedures.

Minimum requirements:

• Minimum 5-10 years HVAC Industry / Service Experience
• Proven ability to demonstrate drive for results and accountability of business needs
• Experience leading, motivating, and managing various project and program teams, including internal and external resources, while holding teams accountable for performance
• Experience working independently and collaboratively in a team-oriented environment
• Ability to learn, understand, and apply new technologies

Adherence to SLA and contractual terms of service.

Qualifications:

• Relevant Diploma / Degree in Business Management / Project Management in an appropriate field
• Red Seal Trade Refrigeration Trade Certificate
• Safe Handling Practitioner Certificate
• Driver's License

Knowledge:

• Mechanical: Basic knowledge of machines and tools
• Repairing: Basic repairs and assisting with repairs as per the task list
• Intermediate proficiency with Excel
• Intermediate financial knowledge
• Knowledge of organizational effectiveness and operations management
• Technical knowledge of models and unit capabilities
• Understanding of company Safety, Health, and Environmental policies, including The Occupational Health and Safety Act
• Knowledge of all statutory and legislated Health, Safety, and Environmental policies, regulations, and standards

Skills / Qualities:

• Developing budgets
• Excellent communication skills
• Leadership abilities
• Outstanding organizational skills
• Ability to discuss technical concepts clearly

Supervision and Personal Traits:

• Problem-solving abilities
• Proactive and energetic
• Management skills: planning, leading, controlling, organizing
• Performance management
• Attention to detail

KEY PERFORMANCE INDICATORS:

1. Managing Area of Responsibilities
2. Managing Operational Systems and Processes
3. Process Management
4. Promoting stakeholder relationships, benchmarking, and sharing best practices
5. Managing Financial and Fiscal processes