Human Resources Specialist

Xiaomi Technology; Johannesburg; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An established industry player is seeking a dynamic HR Business Partner to enhance workforce management and employee engagement. This role involves overseeing HR vendor partnerships, managing employee lifecycle processes, and driving strategic initiatives to foster a positive workplace culture. The ideal candidate will possess a strong background in HR within high-volume environments, demonstrating excellent negotiation and conflict-resolution skills. Join a forward-thinking company committed to employee development and compliance, where your contributions will significantly impact workforce effectiveness and retention.

Qualifications

• 5+ years as an HRBP or HR generalist in retail or FMCG.
• Strong knowledge of local labor laws and risk management practices.

Responsibilities

• Oversee partnerships with HR vendors for compliance and performance.
• Lead end-to-end HR processes for frontline staff and address grievances.
• Design incentive programs and collaborate on skill development.

Skills

Stakeholder Management

Negotiation Skills

Conflict Resolution

Strategic Mindset

Fluency in English

Mandarin Proficiency

Education

Bachelor’s degree in Human Resources

Master’s degree in HR or related field

HR certification (e.g., SHRM, CIPD)

Job description

Key Responsibilities:

• Local HR Vendor Management: Oversee partnerships with third-party HR service providers to ensure compliance with labor laws and company policies; Evaluate vendor performance, negotiate contracts, and drive continuous improvement in workforce planning and delivery; Resolve escalated issues related to staffing, payroll, and employee relations with vendors.
• Frontline Employee Lifecycle Management: Lead end-to-end HR processes for frontline staff, including recruitment, onboarding, training, performance management, and offboarding; Address employee grievances and foster a positive workplace environment.
• Employee Engagement & Development: Design and implement incentive programs, recognition schemes, and career development plans to boost retention and productivity; Collaborate with FF & training manager to identify skill gaps and deliver targeted training programs; Support retail managers in performance evaluation, feedback delivery, and succession planning.
• Workforce Risk Management: Proactively identify and mitigate risks related to labor compliance, employee safety, and contractual disputes; Develop policies and training programs to ensure adherence to local labor regulations and company ethics; Manage crisis situations, including labor disputes or regulatory audits.
• Data-Driven HR Insights: Analyze HR metrics (attrition, productivity, engagement) to provide actionable insights to business leaders.

Qualifications

• Education: Bachelor’s degree in Human Resources, Law, or related field; Master’s degree or HR certification (e.g., SHRM, CIPD) is a plus.
• Experience: 5+ years as an HRBP or HR generalist, preferably in retail, FMCG, or high-volume workforce environments; Proven track record in managing third-party HR vendors and frontline employee programs; Strong knowledge of local labor laws and risk management practices.
• Skills: Strategic mindset with ability to balance business needs and employee advocacy; Excellent stakeholder management, negotiation, and conflict-resolution skills. Fluency in English is required. Mandarin proficiency is a plus.