Job Description
The successful incumbent will be required to provide front line HR services relating to the joiner-mover-leaver processes to the Western Cape/Lesotho Region, and execute allocated project tasks and ad-hoc assistance with the resolution of employee issues in line with relevant legislation and company policies.
Qualification Requirements
- HR Diploma or Degree - Essential
Experience Requirements
- HR Officer role (2-3 years) - Essential
- Work experience in a unionized environment - Essential
- People management information systems e.g. Sage People, VIP or SAP - Essential
- Work experience in continuous operations matrix organization - Desirable
- Exposure to change / continuous improvement initiatives in the business - Desirable
Key Outputs
Key Responsibilities
- To provide an effective recruitment and selection service to ensure the organisation is staffed with qualified, skilled, motivated, and informed employees.
- To advise line management and staff on employee relations issues, implement and coordinate disciplinary and grievance resolution processes, and assist with consultation processes as required, ensuring compliance with relevant legislation, company policy, and processes.
- To provide HR administration with relevant employee documentation and information to ensure accurate management information on HRIS and for monthly payroll processing.
- To ensure high-quality HR services delivery and execution as per the HR SLA standards through:
- Enablement, guidance, advice, and ad-hoc auditing of workplace processes and practices.
- Implementation of corrective action with relevant managers.
- Escalation of risks/issues to relevant managers.
- To coordinate administrative and consultation processes for the employee lifecycle from onboarding to exit.
- Support Regional HR Manager with the successful implementation of HR projects.
- To actively promote a high-performance culture on site and in HR through:
- Identification of people performance and culture risks/trends through observation and reporting.
- Development and implementation of individual development plans (IDP) and goals.
- Identification and reporting of opportunities for improvement to relevant HR/OD process owners.
Essential Skills
- Conducting disciplinary inquiries and grievance mediation skills.
- Strong conflict resolution and negotiation skills.
- Advisory/Consulting skills.
- Competency-based profiling, screening, and interview techniques.
- Proficiency in Microsoft Office.
- Valid driver’s license.
Essential Competencies
- Planning and organizing.
- Working with people.
- Applying expertise and technology.
- Following instructions and procedures.
- Coping with pressures and setbacks.
- Writing and reporting.
- Analyzing.
- Achieving personal work goals.
Objectives
Working Conditions
- Travel to various sites.
- Work a 5-day week.
- May be required to work weekends, public holidays, and after hours as needed.
We believe in the magic of diversity within teams and apply Employment Equity principles during our selection process to achieve such diversity.