About the role
We are looking for an experienced HR Manager to support our business across South Africa and globally. They will be a key point of contact within the business bringing an enthusiastic, positive, and proactive approach that reflects and contributes to our values. They will have a no job too small or big attitude and will contribute to HR efforts and strategic initiatives that seek to optimize a positive team member experience and a future-facing working environment through responsibilities that include;
What you will do
- Contribute to the delivery of the HR Strategy and our People and Place goals and objectives for all our regions.
- Undertaking special projects as assigned by the Senior HR Manager applying transformational HR practices and approaches that add value and contribute to business success and growth.
- Be proactive and self-motivated in developing knowledge and understanding of employment law, practices, and appropriate procedures across the territories within which we operate.
- Provide day-to-day HR support and advice for all clients including recruitment, on-boarding, off-boarding, payroll, compensation analysis, family leave, performance management, and reporting/analytics.
- Supporting people managers and team members by advising on QCIC policies and procedures and assisting in and managing employee relations cases and issues.
- Managing end-to-end family and other leave processes e.g., planned/ unplanned absence, maternity, paternity, shared parental leave, etc.
- Support, facilitate, and deliver the end-to-end process around recruitment and onboarding activities, working closely with our talent acquisition team, hiring managers, and recruitment agencies.
- Participation in and supporting the HR and Strategic Initiatives functions with special projects that enhance the overall employee experience and help foster a positive, supportive working environment and culture e.g. employee engagement, learning and development, employer branding, and future-facing facilities and workspaces.
- Administration of transactions and maintaining records related to legal compliance matters e.g. visa processing & global mobility processes, health and safety, and fair employment.
- Acting as a positive ambassador for the business and our people, striving to demonstrate every day how the value that forward thinking and creative HR approaches contribute to business success and are critical to creating an exceptional team member experience.
What we are looking for
- 5 years experience as an HR Manager at a senior level and able to demonstrable good practice approach and procedures, as well as a solid employment law knowledge base.
- Experience in supporting HR efforts for employees that are based in regions within and outside of South Africa- e.g. US/HK/UK.
- Experience in collaborating across multiple functions and operating within a wider matrixed environment and global context.
- Experience in undertaking transactional HR administrative work, including data entry and transactions within HRM systems where attention to detail and accuracy is essential.
- Willingness to learn, being solution orientated and curious with an appetite to continually review and improve processes.
- Ability to be discreet and professional and maintain confidentiality of information with strong client relationship management skills.
- Ability to operate within a fast, dynamic, and ever-evolving environment calmly and professionally.
- A friendly, helpful, and positive personality with the ability to build strong, positive working relationships with our businesses and across the wider QCIC landscape.
NB: The successful candidate will be required to pass our security screening procedures and those of our clients.