Human Resources Manager

Job Title: HR Manager – Warehousing & Supply Chain

Location: Johannesburg

Reports to: Operations Executive

Job Summary:

We are looking for an experienced HR Manager with a strong background in warehousing or supply chain management. This role will be responsible for leading HR initiatives and strategies to support our warehousing and supply chain operations, ensuring a skilled and motivated workforce, compliance with industry regulations, and continuous improvement of HR practices. The ideal candidate will have a deep understanding of the operational needs within warehousing or supply chain environments and will play a key role in recruiting, developing, and retaining top talent for the organization.

Key Responsibilities:

1. HR Strategy & Workforce Planning:
   1. Develop and implement HR strategies that align with the organization’s goals, with a specific focus on the warehousing and supply chain operations.
   2. Work closely with the senior management team to identify staffing requirements, plan for future workforce needs, and ensure the availability of skilled personnel.
   3. Develop and maintain workforce planning processes that meet the operational demands of the business.
2. Recruitment & Talent Acquisition:
   1. Oversee the recruitment process for warehousing and supply chain roles, ensuring a timely and effective hiring process.
   2. Develop job descriptions, post openings, and manage candidate pipelines for positions in warehousing, logistics, supply chain, and other operational areas.
   3. Partner with operations managers to understand role-specific requirements and attract qualified candidates, ensuring the company’s workforce is adequately staffed.
3. Employee Development & Training:
   1. Design and implement training programs tailored to the warehousing and supply chain teams, ensuring all employees are up-to-date with operational procedures, safety standards, and compliance requirements.
   2. Identify skill gaps and provide development opportunities, including leadership development for warehouse supervisors and supply chain leaders.
   3. Support career development initiatives, helping employees advance within the organization.
4. Employee Relations & Engagement:
   1. Act as the primary point of contact for employee relations issues, addressing concerns related to work environment, performance, conflicts, and compliance.
   2. Foster a positive work culture within the warehousing and supply chain teams, promoting open communication, respect, and teamwork.
   3. Drive employee engagement initiatives to improve retention, job satisfaction, and motivation.
5. Health & Safety Compliance:
   1. Collaborate with the operations team to ensure that HR policies align with health and safety regulations in warehousing and supply chain environments.
   2. Ensure all employees are compliant with workplace safety standards and regulations, including OSHA guidelines and other industry-specific safety requirements.
   3. Assist in the investigation and resolution of workplace safety incidents and contribute to improving safety standards across operations.
6. Performance Management & Compensation:
   1. Develop and manage performance management systems for warehousing and supply chain employees, ensuring clear expectations, regular feedback, and performance reviews.
   2. Provide guidance to management on compensation, benefits, and incentive programs that align with industry standards and motivate high performance.
   3. Manage employee recognition programs to celebrate achievements and milestones within the warehouse or supply chain teams.
7. Compliance & Policy Management:
   1. Ensure compliance with all relevant labor laws and industry regulations, including those specific to warehousing, logistics, and supply chain operations.
   2. Develop and maintain HR policies and procedures that meet company needs and comply with legal requirements.
   3. Oversee the administration of employee records, ensuring accurate and confidential handling of all HR-related documentation.
8. HR Reporting & Data Analysis:
   1. Track key HR metrics related to warehousing and supply chain, including turnover rates, absenteeism, recruitment success, and employee engagement.
   2. Analyze HR data to provide actionable insights and recommendations to senior management.
   3. Provide regular reports on HR performance and support decision-making processes with data-driven insights.

Required Skills & Qualifications:

1. Experience:
   1. At least 5 years of HR management experience with a focus on warehousing, logistics, or supply chain management.
   2. Proven experience in recruitment, employee relations, performance management, and training within the warehousing or supply chain environment.
   3. Strong knowledge of operational processes, safety regulations, and labor laws relevant to the warehousing and supply chain sectors.
2. Education:
   1. A Bachelor’s degree in Human Resources, Business Administration, Supply Chain Management, or a related field is required.
3. Skills:
   1. Strong leadership and interpersonal skills with the ability to effectively manage relationships across all levels of the organization.
   2. Excellent knowledge of HR practices and employment laws, particularly in warehousing, logistics, and supply chain environments.
   3. Strong problem-solving skills, with the ability to address HR challenges in a fast-paced, operational setting.
   4. Experience with HRIS systems, recruitment software, and Microsoft Office Suite.
4. Desirable Traits:
   1. A proactive, hands-on approach to HR management in a dynamic and high-volume operational environment.
   2. Ability to balance strategic HR management with operational realities in warehousing and supply chain functions.
   3. Strong organizational skills and attention to detail.
   4. Ability to influence and work effectively with senior leaders and cross-functional teams.