Human Resources Business Partner - Western Cape

Dis-Chem Pharmacies; Cape Town; On-site; ZAR 550,000 - 900,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies in Cape Town is seeking a Human Resource Business Partner to join the Western Cape team. The role delivers integrated People & Culture partnership across assigned functions, supports management and staff, drives people initiatives, and embeds Dis-Chem's Formula for Success.

As a trusted advisor to line management, you will enable a high-performance culture, support workforce readiness, and ensure compliant, people-centric operations across the business.

Qualifications

• Grade12/Matric required.
• Bachelor's Degree in Human Resources or Industrial Psychology.
• 4-6 years HR generalist or HRBP experience in a retail environment.
• Exposure to transformation, skills development, and equity legislation (EE, BBBEE, SD).
• Strong working knowledge of SA labour legislation and HR compliance practices.

Responsibilities

• Serve as a strategic partner to service functions and managers by advising on P&C solutions aligned with healthcare objectives.
• Translate business needs into people plans that support operational delivery, compliance, and workforce optimisation.
• Provide day-to-day support on performance, conduct, talent movement, and general P&C advisory.
• Ensure consistent application of Dis-Chem's policies and labour legislation (BCEA, LRA, POPIA).
• Manage disciplinary, grievance, and counselling matters in collaboration with the central ER function.
• Support and coach line managers in managing employee relations.
• Partner with Talent Acquisition to forecast, plan, and fulfil staffing needs for various working structures.
• Support hiring decisions aligned to business needs, skill pipelines and EE goals.
• Ensure seamless onboarding and cultural integration of new hires.
• Facilitate performance management processes, including goal setting, reviews, and improvement plans.
• Coach line managers on performance conversations, development plans and retention strategies.
• Identify high-potential talent and feed into succession planning initiatives.
• Partner with L&D to ensure learners attend required training and development programs.
• Support learning pathways for employees and management.

Skills

SA labour law knowledge

HR advisory

Employee relations

Transformation & EE

HR compliance

Education

Bachelor's degree in HR or Industrial Psychology

Honours degree in HR or Industrial Psychology

Tools

HRIS (SAP/Oracle/SuccessFactors)

Job description

Dis-Chem Pharmacies in Midrand has an opportunity available for a Human Resource Business Partner to join the Western Cape team. The main purpose of this role will be to deliver integrated, value-adding People & Culture partnership across the assigned function(s). Provides management and employee support, drives people initiatives, and ensures operational P&C delivery that aligns with business priorities. The individual is a trusted advisor to line management, enabling a high-performance culture, supporting workforce readiness, and embedding Dis-Chem's people strategy and culture framework (Formula for Success).

Minimum Requirements

Essential:

• Grade12/Matric
• Bachelor'sDegreeinHumanResourcesorIndustrialPsychology
• 4-6yearsHRgeneralistorHRBPexperience, in a retail environment
• Exposuretotransformation,skillsdevelopment,andequitylegislation(EE,BBBEE,SD)
• StrongworkingknowledgeofSAlabourlegislationandHRcompliancepractices

Advantageous:

• HonoursDegreeinHumanResourcesorIndustrialPsychology
• KnowledgeofHRISsystems(e.g.,SAP,Oracle,SuccessFactors)

Roles & Responsibilities

BusinessPartnering&Advisory:

• ServeasastrategicpartnertoservicefunctionsandmanagersbyadvisingonP&Csolutionsalignedwithhealthcareobjectives.
• Translatebusinessneedsintopeopleplansthatsupportoperationaldelivery,compliance,and workforceoptimisation.
• Provideday-to-daysupportonperformance,conduct,talentmovement,andgeneralP&Cadvisor.

EmployeeRelations&Compliance:

• EnsureconsistentapplicationofDis-Chem'spoliciesandlabourlegislation(BCEA,LRA,POPIA).
• Managedisciplinary,grievance,andcounsellingmattersincollaborationwiththecentralERfunction.
• Supportandcoachlinemanagersinmanagingfairandconstructiveemployeerelations.

TalentAcquisition&Onboarding:

• PartnerwithTalentAcquisitiontoforecast,plan,andfulfilstaffingneedsforvariousworkingstructures andschedules.
• Supporthiringdecisionsalignedtobusinessneeds,skillspipelines,andemploymentequitygoals.
• Ensureseamlessonboardingandculturalintegrationofnewhires.

Performance&CapabilityManagement:

• Facilitateperformancemanagementprocesses,includinggoalsetting,reviews,andimprovementplans.
• Coachlinemanagersonperformanceconversations,developmentplans,andretentionstrategies.
• Identifyhigh-potentialtalentandfeedintosuccessionplanninginitiatives.

Learning&DevelopmentSupport:

• PartnerwithL&Dtoensureteammembersattendrequiredfunctional,technical,compliance, professional,orleadershiptraining.
• Supportlearningpathwaysforemployeesandmanagementteams.

Culture,Transformation&Engagement:

• Embedthe"FormulaforSuccess"byfacilitatingawarenesssessions,rolemodellingdesiredbehaviours,andreinforcingculturedrivers.
• SupportTransformationandEEinitiativesatsitelevel,includingmonitoringoftargetsand representationmetrics.
• Driveemployeeengagementthroughfeedbackmechanisms(surveys,forums)andlocalised interventions.

WorkforcePlanning&P&COperations:

• Supportfunctionalworkforceplanning(scheduling,headcounttracking,leavetrends).
• Ensureaccuratepeopleprocessadministration(contracts,terminations,transfers)andemployee lifecycle dataintegrity.
• Leveragepeopleanalyticstoprovideinsightsonturnover,absenteeism,andproductivitytobusiness leaders.

Competencies

• StrongworkingknowledgeofSAlabourlegislationandHRcompliancepractices.
• Understandscorporate/retail/logisticsbusinessdynamicsandalignspeoplepractices accordingly.
• Resilience&Agility.
• Relationshipbuilding.
• CompetenceacrossHRlifecycle-ER,talent,learning,compliance,analytics.
• Self-managementSkills.
• ExecutionFocus.
• CultureAmbassador

Special conditions of employment

• SouthAfricancitizen
• MIE,clearcriminalandcredit
• Driver'slicenseand/orownreliabletransport
• Occasionaltraveling

Remuneration and benefits

• Market-relatedsalary
• Medicalaid
• Providentfund
• Staffaccount

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.