Human Resources Business Partner

DigiOutsource; Cape Town; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An established industry player is seeking a Human Resources Business Partner to drive strategic HR initiatives and foster a collaborative workplace culture. In this dynamic role, you will engage with key stakeholders, manage talent acquisition and retention, and implement effective performance management strategies. Your expertise in employment law and change management will be crucial in supporting organizational transformation. Join a vibrant team committed to creating extraordinary experiences for both employees and customers, and take your HR career to new heights in a supportive and innovative environment.

Qualifications

• Proven experience as an HR Business Partner in a strategic environment.
• Strong knowledge of Employment Law and its practical application.

Responsibilities

• Develop collaborative relationships with stakeholders to support HR activities.
• Manage employee relations and performance management processes.

Skills

Knowledge of Employment Law

HR Business Partner Experience

Change Management

People Management Processes

Education

Relevant HR Qualification or Degree

Organizational Psychology

Job description

Job Title: Human Resources Business Partner

Location: Western Cape, Cape Town

Deadline: May 17, 2025

Who we’re looking for

We’re on a thrilling journey of growth and innovation, seeking passionate, driven individuals to join us. At DigiOutsource, every day is action-packed. We offer a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

Our mission is to create extraordinary experiences for our customers. We believe your skills, passion, and drive will help us achieve our vision.

The Human Resources Department provides strategic HR services through central programs aimed at attracting, developing, retaining, and engaging a diverse workforce. It comprises four elements: HR Business Partners, HR Operations, Learning & Development, and Recruitment.

This role manages all HR activities for specific business areas, supporting organizational transformation within a collaborative, people-centric strategy.

What you’ll be doing

Your responsibilities include:

Strategic Business Partnering

• Develop strong collaborative relationships with key stakeholders to understand business areas deeply.
• Identify gaps, propose, and implement changes to mitigate risks.
• Support cultural changes through various methods, including action plans.
• Partner with business leaders using consultative and influential practices to incorporate the human perspective in discussions.
• Provide coaching and mentoring to empower leaders in staff management and development.

Talent Management

• Work with the Talent team to attract and select top talent using effective tools and processes.
• Ensure talent retention, succession planning, and development plans are in place and aligned with organizational goals.

Employee Relations

• Assist management in resolving employee relations and disciplinary issues.
• Coordinate resolution of policy-related problems and inquiries.
• Conduct research or investigations into operational issues.
• Provide coaching support to individuals.
• Manage workplace conflicts through effective mediation services.

Performance Management

• Collaborate with managers to identify performance issues and their root causes.
• Develop and implement performance improvement initiatives.
• Ensure effective application of performance management processes.

Training & Development

• Identify training needs, skills gaps, and competencies.
• Recommend, develop, schedule, and deliver training programs.
• Participate in induction programs.

Organization Development

• Identify OD issues related to performance, culture, communication, and leadership.
• Develop interventions to improve organizational effectiveness.
• Use employee engagement practices to monitor and enhance culture and climate.

HR Administration

• Advise on policies, procedures, and documentation.
• Maintain HR information systems.
• Recommend improvements to policies and procedures.
• Perform other HR duties as assigned.

This description is not exhaustive; additional duties may be assigned to meet business objectives.

Essential Skills

We require:

• Knowledge of Employment Law and its practical application.
• Experience as an HR Business Partner in a strategic, collaborative, and complex environment.
• Experience in change management and people management processes.
• A relevant HR qualification or degree, preferably in organizational psychology.