Human Resource Clerk: PERSAL and Establishment Control (2 Posts available), Ref No. DOTP 54/2025

Western Cape Government; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A government agency in South Africa is seeking two Human Resource Clerks to provide administrative support in the PERSAL and Establishment Control Unit. Ideal candidates should have a Grade 12 certificate and experience in a PERSAL user environment. This role involves user access support, clerical tasks, and ensuring compliance with government policies, contributing to effective service delivery.

Qualifications

• PERSAL Introduction certificate is recommended.
• Experience in a PERSAL user support environment.
• A valid (Code B or higher) driving license.

Responsibilities

• Assist with PERSAL user access and related inquiries.
• Support training interventions by capturing training outcomes.
• Provide administrative support for post establishment functions.
• Assist with staff placement processes.
• Perform routine administrative tasks including filing and document handling.
• Maintain accurate records and ensure compliance with relevant policies.
• Liaise with internal clients to support service delivery.

Skills

Proven computer literacy (MS Office)

Written and verbal communication

Good planning and organizing skills

Ability to work independently and as part of a team

Ability to work under pressure and meet deadlines

Education

Grade 12 (Senior Certificate or equivalent qualification)

Job description

Job title : Human Resource Clerk : PERSAL and Establishment Control (2 Posts Available), Ref No. DOTP 54 / 2025

Job Location : Western Cape, Cape Town Deadline : August 18, 2025 Quick Recommended Links

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Job Purpose

The Department of the Premier, Western Cape Government, is looking for two (2) individuals to provide clerical and administrative support in the PERSAL and Establishment Control Unit.

This role forms part of the Corporate Service Centre (CSC), which delivers shared services to 11 departments.

Minimum Requirements Grade 12 (Senior Certificate or equivalent qualification).

Recommendation

PERSAL Introduction certificate

Experience / Exposure to the following : PERSAL Establishment environment, PERSAL user support environment, database administration, working with PERSAL training interventions

Experience in the Corporate Services Centre environment and rendering services to multiple Client Departments

A valid (Code B or higher) driving licence.

NB : People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

Key Performance Areas

PERSAL user access support and data capturing : Assist with PERSAL user access and related enquiries (e.g. resets, activations, deactivations).

Support training interventions by capturing training outcomes and maintaining training databases

Post establishment support : Provide administrative support for post establishment functions such as the creation, abolishment and reservation of posts

Assist with staff placement processes

General office administration : Perform routine administrative tasks including filing, managing emails, photocopying, and document handling

Record-keeping and compliance : Maintain accurate records and ensure compliance with relevant government policies and procedures

Clerical and administrative support : Assist with queries, ensure data accuracy and integrity and provide quality customer service

Liaise with internal clients (CSC departments) to support service delivery.

Competencies

Good understanding of the following :

Storage and retrieval procedures in terms of the working environment, PERSAL or similar system user support

Ability to capture data; Establishment administration on PERSAL or similar system.

Skills needed :

Proven computer literacy (MS Office)

Written and verbal communication

Good planning and organising skills

Ability to work independently and as part of a team

Ability to work under pressure and meet deadlines.

Closing Date : 2025 / 08 / 18

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