HubSpot Technologist

Talent Sam; Cape Town; Remote; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a HubSpot Technologist to enhance customer lifecycle experiences through effective onboarding, migration, and implementation of HubSpot solutions. This role requires a deep technical expertise in HubSpot, focusing on optimizing the platform for marketing, sales, and customer success processes. You will lead client onboarding, provide technical support, and collaborate on strategies to align business goals with HubSpot features. If you are passionate about leveraging technology to drive business outcomes and enjoy working in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 3+ years of experience as a HubSpot Admin with a deep understanding of the HubSpot ecosystem.
• Strong communication and presentation skills are essential.

Responsibilities

• Lead onboarding, migration, and implementation of HubSpot solutions for clients.
• Provide technical support and optimize HubSpot for client needs.

Skills

HubSpot Administration

Technical Support

Interpersonal Skills

Problem-Solving

Communication Skills

Organizational Skills

Education

HubSpot Trainer Certification

HubSpot Marketing Software Certification

HubSpot Sales Software Certification

HubSpot Service Hub Certification

Tools

HubSpot Platform

Job description

As a HubSpot Technologist, you will be responsible for delivering complex onboarding, migration, and implementation services centered around the HubSpot platform. Your primary focus will be optimizing and configuring HubSpot to enhance the entire customer lifecycle for clients, spanning marketing, sales, customer success, and operational processes. You will serve as one of the clients HubSpot experts, with deep technical knowledge across various HubSpot hubs and the ability to provide tech support-level assistance. In this role, you will collaborate on strategy development and be hands-on in implementing solutions, leveraging your deep expertise to ensure the platform is tailored to meet each client's unique needs. Additionally, you will be required to stay up to date with new HubSpot product launches.

Responsibilities:

1. HubSpot Onboarding, Migration, and Implementation: Lead and manage the end-to-end process for onboarding new clients, migrating existing data, and implementing HubSpot solutions across various hubs (Marketing, Sales, Service, etc.).

2. HubSpot Audits: Optimization and Configuration. Customize and optimize the HubSpot platform to align with the unique requirements of each client's marketing, sales, customer success, and operational processes, ensuring seamless integration into their existing workflows.

3. Technical Support and Troubleshooting: Serve as a HubSpot expert providing in-depth technical support, troubleshooting complex issues, and ensuring clients can fully leverage the platform's capabilities.

4. Collaboration on Strategy Development: Collaborate with internal teams and clients to develop strategies that align business goals with HubSpot’s features, helping clients optimize their processes and improve overall business outcomes.

5. Implementation of Tailored Solutions: Be hands-on in creating custom workflows, reports, automation, and configurations within HubSpot to tailor the platform to meet specific client needs.

6. Staying Updated with HubSpot Product Developments: Continuously stay current with HubSpot’s latest product updates, new feature launches, and best practices, ensuring clients benefit from the platform’s most recent innovations.

7. Collaboration with Customer Success: Work closely with your HubSpot CSM / Strategist to deliver successfully to the clients customers.

Requirements:

• Clearly demonstrate the ability to deliver on the above responsibilities.

• Minimum of 3 years as a HubSpot Admin and a deep understanding of the HubSpot ecosystem.

• Strong interpersonal skills and the ability to inspire and motivate a team.

• Exceptional communication and presentation skills.

• High level of organization, attention to detail, and the ability to manage multiple priorities.

• Strong problem-solving capabilities and the ability to navigate complex challenges.

• Experience working remotely in similar roles is strongly preferred.

• HubSpot Trainer Certification, HubSpot Marketing Software, Sales Software, and Service Hub Certifications.