Hr & Payroll Systems Technician

Sea Harvest Group Ltd; Cape Town; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dedicated HR & Payroll Systems Technician to enhance their HR operations. This role involves providing essential support for HR and payroll systems, ensuring data integrity, and facilitating user training. With opportunities for process improvement and automation, you will play a vital role in optimizing workflows and enhancing system efficiency. If you are passionate about HR technology and enjoy solving problems, this position offers a dynamic environment where your contributions will have a meaningful impact on the organization.

Qualifications

• 2+ years of experience in HRIS or payroll systems support.
• Hands-on experience with Sage 300 People or similar systems.

Responsibilities

• Provide first-line support for HR and payroll system users.
• Extract and analyze HR and payroll data for reporting.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Attention to Detail

User Support Skills

Education

Diploma or Degree in HR, IT, or Business Administration

Tools

Sage 300 People

Excel

Power BI

SQL

Job description

Job Title: HR & Payroll Systems Technician

Location: Western Cape, Cape Town

Deadline: May 30, 2025

Key Responsibilities

1. System Support & Maintenance:
   • Provide first-line support for HR and payroll system users, resolving queries and troubleshooting issues promptly.
   • Assist in maintaining and updating system configurations, security roles, and access permissions.
   • Support system upgrades, patches, and testing to ensure optimal performance and compliance.
   • Ensure data integrity by conducting regular audits and reconciling discrepancies.
   • Liaise with IT and external vendors for more complex system issues and enhancements.
2. User Support & Training:
   • Assist HR and payroll teams in system navigation and troubleshooting.
   • Provide training to end-users on system functionalities, updates, and best practices.
   • Develop and maintain user guides, FAQs, and training materials.
3. Reporting & Data Analysis:
   • Extract, analyze, and interpret HR and payroll data to generate reports and insights for management.
   • Assist in the preparation of compliance reports, audits, and statutory submissions.
   • Ensure accurate and timely submission of reports, including workforce analytics and payroll summaries.
4. Process Improvement:
   • Identify opportunities for automation and process improvements within HR and payroll systems.
   • Collaborate with the HRIS team to streamline workflows and enhance system efficiency.
   • Participate in system implementation projects and enhancements.

Required Qualifications & Experience

1. Diploma or degree in HR, IT, Business Administration, or a related field.
2. At least 2 years of experience in HRIS, payroll systems support, or IT-related HR functions.
3. Hands-on experience with Sage 300 People or similar HR & payroll systems.
4. Knowledge of payroll processes, tax regulations, and HR best practices.
5. Experience with report writing and data analysis tools (Excel, Power BI, SQL, or similar).

Skills & Competencies

• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Effective communication and user support skills.
• Ability to work independently and manage multiple priorities.
• Understanding of HR and payroll compliance regulations.
• Team-oriented with a proactive approach to process improvement.