HR Officer II - Mahogany Ridge DC (Pinetown)

Clicks Group; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company is seeking an HR Officer II to support HR initiatives at an operational level in Durban. Responsibilities include managing the recruitment process, analyzing HR metrics, and ensuring compliance with employment laws. The ideal candidate will have a tertiary qualification in HR Analytics and 2-3 years of relevant experience, along with strong analytical skills and knowledge of SAP HCM.

Qualifications

• 2-3 years of Generalist HR and HR Analytics experience in a Retail environment.
• Experience in IR, recruitment, payroll, and HR administration.
• Experience using SAP HCM & Microsoft Excel.

Responsibilities

• Assist with the effective attraction and retention of operational talent.
• Manage end-to-end recruitment from sourcing to onboarding.
• Compile, generate, and analyze HR statistics and reports.

Skills

Strong interpersonal and communication skills

Attention to detail

Conflict management

Customer service orientation

Advanced Microsoft Excel

Strong data analysis

Education

3-year tertiary qualification in HR Analytics

Honours Degree in HR/Business Analytics

Tools

SAP HCM

Microsoft Excel

Job description

Listing reference: click_020914

Listing status: Online

Apply by: 12 August 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: Other : Human Resources and Recruitment

Location: Durban

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

The Clicks Group is looking to recruit an HR Officer II to work within the HR Logistics team. The role is based at Clicks Mahogany Ridge DC (Pinetown, KZN), and will report into the ER/HR Manager.

Job Description

Introduction

The main purpose of this role is to implement and maintain the Human Resources initiatives at an operational level in cooperation with the HR manager in order to support the achievement of the divisional strategy.

Job Description

• To assist with the effective attraction, motivation, and retention of core operational talent through the management of consistent and effective recruitment and selection process of staff.
• Identify and assess results from performance improvement discussions to inform HR practices and to identify any gaps that can inform learning or training interventions.
• Manage end-to-end recruitment, from sourcing to onboarding & collaborate with department managers to identify hiring needs and define job requirements
• To assist the team with the consistent and effective management of IR issues in line with the company policies and procedures and according to legislative requirements. To assist and support with CCMA and arbitration cases in the DC.
• To manage the co-ordination and communication with all relevant stakeholders including management, employees, and the union.
• To manage the efficient, timeous and accurate administration and record keeping of all HR related information with the HRA in order to ensure high levels of compliance of all data analysis of information.
• To compile, generate and analyse HR statistics and reports for the division in order to facilitate quality decision making and meet legislative requirements.
• To support the drive of effective people management processes within the division ensuring a performance culture
• To support the implementation of the BU transformation roadmap in order to achieve the BU transformation targets.
• To ensure superior customer service through the resolution of all HR related queries
• To assist the HRM with the implementation of projects and initiatives.
• Maintain accurate HR records and manage employee databases and perform the consolidation of data analysis of employee information.
• Generate reports on HR metrics such as headcount, turnover, and leave utilisation for stakeholders.
• Manage with requests for information, and create ad hoc reports for the team, employees, and management as required.
• Prepare monthly HR reports and submit to business by the stipulated deadline.
• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Assist the operations to improve their management information and decision-making processes through sound statistical and analytical practice whilst utilising SAP tools to assist management.
  
  

Education:

Minimum requirements

Essential: 3-year tertiary qualification (BA, B Comm (HR), B Soc Sc, B. Ed, B. Bus Science) preferably in HR Analytics.

Desirable: Honours Degree Desirable: HR/Business Analytics Certification

Job Related Skills:

• Strong interpersonal and communication skills with people at all levels;
• Interviewing and assessing ability;
• Attention to detail and analytical ability;
• Conflict management and problem solving skills;
• Customer service orientation
• Advanced Microsoft Excel, Word and PowerPoint & Reporting
• Strong data analysis, organizational skills, and problem-solving skills
  
  

Job Knowledge:

• HR Analytics/Data analysis of HR Information
• Employment legislation and its relevant application to the retail industry;
• Knowledge of Industrial Relations legislation and procedures;
• Competency based recruitment and selection principles and procedures;
• Generalist HR practices and trends;
• Experience in statistical and analytical practices
• HR and payroll administration processes;
• Knowledge of training, development and talent management principles;
• Knowledge of Employment legislation including OHSA, EEA, BCEA, SDA
• Knowledge of different data analysis methods and reporting
  
  

Job Experience:

• Essential: 2 - 3 years Generalist HR and HR Analytics experience in a Retail environment
• Essential: 2 - 3 years’ Experience in IR, recruitment, payroll and HR administration
• Essential: Experience using SAP HCM & Microsoft excel
• Desirable: Experience of working in a geographically spread-out environment
  
  

Essential Competencies:

• Working with People
• Coping with pressure and setbacks
• Deciding and Initiating Action
• Adhering to Principles and Values
• Delivering Results and Meeting Customer Expectations
• Analysing
• Adapting and Responding to Change
• Following instructions and procedures
• Strong analytical and critical thinking capabilities