To provide comprehensive Human Resources support to the lodge by overseeing recruitment, training, employee relations, payroll input, compliance with labour legislation, and general HR administration to ensure a motivated and compliant workforce aligned with the standards of a luxury hospitality environment.
Key Responsibilities :
- Recruitment and Onboarding :
- Assist with staff recruitment processes including advertising, shortlisting, scheduling interviews, and reference checks.
- Conduct new employee inductions and ensure all onboarding documents are completed and filed.
- Ensure alignment with lodge culture and 5-star service expectations.
- HR Administration :
- Maintain accurate employee files and HR databases (contracts, warnings, leave, timesheets).
- Prepare and issue letters of employment, warnings, notices, and related documentation.
- Manage leave applications and update leave records.
- Employee Relations :
- Provide support to management and staff on HR-related issues.
- Assist with the resolution of employee grievances and disciplinary matters.
- Ensure fair and consistent application of HR policies and lodge procedures.
- Performance Management and Training :
- Assist in coordinating staff performance appraisals.
- Identify training needs and coordinate training and development programs.
- Support department heads with team development and succession planning.
- Payroll and Timekeeping :
- Capture and verify timesheets, overtime, and leave for payroll submission.
- Liaise with payroll department to ensure accuracy of staff payments.
- Compliance and Policies :
- Ensure compliance with labour legislation (BCEA, LRA, EEA, etc.).
- Keep up to date with changes in labour law and lodge policy enforcement.
- Monitor lodge HR practices to ensure alignment with 5-star standards.
- Staff Welfare and Culture :
- Promote staff well-being, motivation, and engagement.
- Organize staff events, recognition programs, and wellness initiatives.
- Foster a positive and respectful working environment across all departments.
Qualifications and Experience :
Minimum Requirements :
- Matric / National Senior Certificate.
- Diploma or Degree in Human Resources Management or Industrial Relations.
- 2–4 years’ experience in an HR role, ideally within hospitality, tourism, or lodge environment.
- Knowledge of South African labour laws and HR best practices.
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Hr Officer • Magaliesburg, North West, ZA