HR OFFICER

Asc Human Capital Consulting; Johannesburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in Facilities Management is seeking a Human Resources Officer responsible for managing HR functions, including recruitment and training, employee relations, and compliance. This role demands a Bachelor's degree in HR or Business Administration as well as substantial HR experience. The ideal candidate will possess strong interpersonal skills, a thorough understanding of employment laws, and proficiency in HR software.

Qualifications

• Proven HR experience, preferably in facilities management or the service industry.
• Strong knowledge of employment laws.
• Excellent interpersonal skills and organizational abilities.

Responsibilities

• Manage recruitment, including job posting, interviewing, and onboarding.
• Serve as a point of contact for employee inquiries and conflict resolution.
• Administer employee compensation and benefits.

Skills

Interpersonal skills

Organizational abilities

Education

Bachelor's degree in HR

Bachelor's degree in Business Administration

Tools

HR software

MS Office

Job description

ROLE PURPOSE: The Human Resources Officer is responsible for managing and supporting HR functions within the Facilities Management company. This role involves recruiting, training, employee relations, and compliance to maintain a productive and engaged workforce while ensuring confidentiality at all times.

Key Responsibilities:

1. Recruitment & Selection: Collaborate with department managers to determine hiring needs and develop job descriptions. Post job openings, screen resumes, conduct interviews, and assist in candidate selection. Manage onboarding, including orientation and training. Complete engagement documentation and submit to payroll, including job offers and appointment letters.
2. Employee Relations: Serve as a point of contact for employee inquiries, support conflict resolution, facilitate communication between employees and management, initiate disciplinary processes, represent the company at CCMA for conciliation or arbitration, manage warnings, negotiate with unions, and ensure implementation of bargaining agreements. Maintain IR dispute, discipline, and grievance logs weekly.
3. Training & Development: Identify training needs, organize workshops, and coordinate employee development programs. Collect and consolidate WSP/ATR data, keep accurate training records.
4. Performance Management: Assist with performance appraisals, help managers set goals, monitor progress, and manage probation periods through regular meetings.
5. Compensation & Benefits: Administer employee compensation and benefits, address queries, manage death and IOD claims, and oversee disability processes.
6. Policy Development & Compliance: Assist in developing HR policies, ensure legal compliance, and maintain necessary documentation.
7. Record Keeping & Reporting: Maintain employee records, prepare HR metrics reports for management review.
8. Health & Safety: Collaborate with the Health & Safety team to promote a safe work environment, assist with safety training and documentation.
9. Employee Engagement: Support initiatives for wellness and workplace culture, organize feedback surveys, manage employee wellness services, awards, and year-end functions.
10. Employment Equity: Collect and consolidate employment equity data, participate in the Employment Equity committee, manage notices and files.
11. HR Reporting: Compile monthly, quarterly, and yearly HR reports covering recruitment, termination, promotion, training, disability, IOD, death, disciplinary, and dispute statistics.
12. Administration and Payroll: Prepare HR letters, ensure timely payroll data submission, maintain filing systems, roll out policies, manage HR trackers, process terminations, and conduct exit interviews.
13. HR Audits & Projects: Lead HR audits and drive HR projects to completion.

Qualifications: Bachelor's degree in HR, Business Administration, or related field. Proven HR experience, preferably in facilities management or service industry. Strong knowledge of employment laws, excellent interpersonal skills, organizational abilities, and proficiency in HR software and MS Office.

Work Environment: Office setting with occasional visits to facilities for engagement or recruitment activities.