HR Manager

Games Global Operations Limited; Durban; On-site; ZAR 1,000,000 - 1,400,000; Full time

Job summary

Games Global Operations Limited seeks an HR Manager to own and deliver the full spectrum of People activity for the business area as the sole on-the-ground People resource. This generalist, execution-focused role requires hands-on delivery across processes while building strong relationships with leaders to ensure compliant, streamlined people solutions.

You will lead People Operations, partner with managers on workforce planning, drive talent and engagement initiatives, oversee recruitment, and

Qualifications

• Minimum 5 years of generalist HR experience.
• Experience supporting business leaders and managing ER cases.
• Proven ability to build relationships with leaders and influence decisions.
• Experience leading HR projects from conception to implementation.
• Ability to work in a fast-paced environment with multiple priorities.

Responsibilities

• Lead the end-to-end delivery of People Operations (onboarding, offboarding, engagement, performance management).
• Act as a coach to managers and primary escalation point for People issues.
• Partner with leaders on workforce planning and organisational design.
• Lead end-to-end recruitment for local vacancies and ensure timely hiring.
• Advise on employee relations and compliance with policies and governance.
• Lead change management initiatives and maintain employee engagement.
• Use data to identify trends and inform HR decisions.
• Oversee reward cycles and payroll support locally.

Skills

General HR

People Operations

Stakeholder management

Recruitment & Talent

Employee relations

Change management

Data & insights

Payroll & benefits knowledge

Education

Bachelor's degree in HR or related field

HR qualification (3-year)

Job description

Overview

The HR Manager will own and deliver the full range of People activity for this business area, working hands-on across every HR discipline as the sole on-the-ground People resource.

This is a generalist, execution-focused role, directly carrying out People processes and casework, while still building strong relationships with leaders and managers to ensure compliant, streamlined and commercially appropriate people solutions.

Responsibilities

People Operations

• Responsible for the end-to-end operational delivery of People Operations (including onboarding, offboarding, engagement, performance management), ensuring quality and consistency
• Act as the primary escalation point for People-related operational issues
• Act as a coach to managers
• Ensure effective execution of core processes (onboarding, lifecycle changes, exits etc)
• Ensure alignment with global standards and governance
• Identify opportunities to improve efficiency, processes, and employee experience locally
• Develop and maintain relevant people policies and ensure appropriate application of these

Business Partnering & Advisory

• Build strong relationships with leaders and managers in your location
• Act as a trusted advisor on people-related matters
• Coach managers on leadership capability, team effectiveness, and people management
• Support workforce planning, including headcount planning and organisational design

Talent, Performance & Engagement

• Support delivery of performance management processes (goal setting, reviews, feedback cycles)
• Partner with managers to identify and develop talent within the business
• Support engagement initiatives and action planning based on employee feedback

Recruitment & Workforce Delivery

• Lead the end to end recruitment process for all vacancies in your area
• Work with managers to prepare role profiles, and ensure effective and timely hiring processes
• Screen candidates, conduct interviews, and provide hiring recommendations
• Ensure adherence to recruitment processes, governance, and employer branding standards

Employee Relations and Compliance

• Advise and support managers on employee relations issues, including performance, conduct and grievances
• Ensure compliance with local employment law, internal policies, and governance standards
• Manage sensitive and complex issues with confidentiality and professionalism
• Escalate high risk cases where appropriate

Change Management

• Lead the implementation of organizational changes at a local level
• Guide managers through change processes, ensuring clear communication and minimal disruption
• Help maintain engagement and stability during periods of change

Data and Insights

• Use data to identify trends and inform decision making
• Monitor key HR metrics such as absenteeism, turnover, and engagement, and recommend actions to address trends
• Support reporting requirements as needed

Reward

• Manage end to end annual Reward cycles (e.g. pay review)
• Support the monthly payroll process
• Own the delivery of the promotion process
• Lead delivery of local Reward initiatives and adhoc projects as required

Qualifications

• A 3-year tertiary qualification in a related field would be advantageous
• Minimum of 5 years of generalist HR experience
• Experience supporting business leaders and managing ER cases
• Proven ability to build strong relationships with business leaders and influence decision-making
• Experience leading and managing HR projects and initiatives from conception to implementation
• Ability to work effectively in a fast-paced environment and manage multiple priorities

Equal Opportunities Statement

Games Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and communities. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, neurodiversity or any other protected status. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected across all our teams. Join us and be a part of an organisation that is truly committed to creating a level playing field for everyone.

Kindly be aware that in order to be employed at Games Global, you need to be 18 years of age or older, in accordance with our industry requirements.