HR Generalist

Herotel Telecoms (Pty) Ltd; East London; On-site; ZAR 300 000 - 700 000; Full time

Job summary

An established industry player is seeking an HR Generalist to enhance their human resources operations in East London. This role involves driving recruitment, onboarding, and employee relations, ensuring compliance with HR legislation, and managing payroll processes. The ideal candidate will have a strong foundation in HR practices, excellent problem-solving skills, and the ability to build relationships across the organization. Join a dynamic team and contribute to fostering a positive work environment while supporting the company's growth and talent management initiatives. If you are passionate about HR and ready to make an impact, this opportunity is for you!

Qualifications

• Minimum 3 years of HR generalist experience is essential.
• Sound knowledge of relevant HR legislation is required.
• Proficient in Microsoft Office and strong analytical skills.

Responsibilities

• Drive HR processes including recruitment, onboarding, and payroll.
• Advise on disciplinary processes and manage labour relations.
• Ensure compliance with employment law and maintain HR records.

Skills

BCEA knowledge

EEA knowledge

LRA knowledge

OHS knowledge

COIDA knowledge

Microsoft Office proficiency

Analysis and attention to detail

Problem-solving

Drive and results orientation

Building relationships

Conflict management

Influencing and negotiation

Developing people

Business insight

Planning and organizing

Monitoring and measuring

Change management

Stress management

Willingness to travel

Valid driver's license

Education

Grade 12 or Equivalent

B degree or Diploma in HR

Minimum 3 years’ generalist HR experience

Job description

Applications are invited for the HR Generalist positions to be based in East London.

PURPOSE OF THE ROLE:

The HR Generalist drives and executes the organisation's human resources by planning and implementing employee relations and human resources policies, programs and practices.

Key Performance Areas would include, but are not limited to:

Recruitment:

• Drafting and posting job advertisements, sourcing candidates through various methods, selection, interviewing, facilitating any testing (including psychometric testing), background checks, screening, drafting offers, and employment contracts.
• Assist with competency-based interviews.

Onboarding:

• Execute all tasks related to recruitment, selection, and onboarding of all new employees.
• Assist with the onboarding of new employees.

HR Administration:

• Ensure Payroll input is done according to the set due dates from the Payroll department.
• Assist with employee payroll enquiries.
• Facilitate remuneration processes, including annual increases, bonus awards, etc.
• Responsible for maintaining employee records, including safety measures to ensure that access is limited to authorized persons, in line with POPI and employment law.
• Report on trends and metrics monthly and on an ad hoc basis.
• Compliance and policy implementation.
• Advising managers and employees regarding HR policies and processes.

Labour Relations:

• Advising managers and employees on disciplinary processes, including misconduct, incapacity, grievances, and other dispute resolution processes.
• Attend all disciplinary & dispute hearings internally in the capacity of HR. Train and coach line managers in respect of IR practices.
• Provide advice and guidance to Managers and Team Leaders on people management, employment, and industrial relations matters.
• Coordinate the performance management processes as well as the collection of all performance agreements.
• Represent the company at the CCMA as and when required, preparing documentation and presenting cases in conciliation, arbitration, and mediation sessions.

Talent Management:

• Support and advise management and employees on any talent management policies or processes as required, e.g., development conversations, performance reviews, etc.
• Conduct exit interviews, investigate, and highlight areas for improvement within the business.

Offboarding:

• Ensure that terminations received are submitted to payroll.
• Facilitate collection of company property and related administration.

Employment Law Compliance:

• Ensure compliance with all employment and labour law requirements including but not limited to employment contracts, employment equity, workplace health, industrial relations, in respect of terms of registration, documentation, reporting, systems, and procedures within the scope of duties.
• Ensure proper HR record keeping in line with good practice and labour legislation.
• Advise on appropriate actions to be taken to address issues identified in the exit interviews to retain internal talent.

The successful candidate must have the following experience/skills:

• Sound knowledge of BCEA, EEA, LRA, OHS, COIDA, and other relevant HR Legislation.
• Microsoft Office proficient.
• Analysis and attention to detail.
• Problem-solving.
• Drive and results orientation.
• Building relationships and conflict management.
• Influencing and negotiation.
• Developing people.
• Business insight.
• Planning and organizing.
• Monitoring and measuring.
• Ability to drive and manage change.
• Ability to work under pressure and to manage stress.
• Willing to travel.
• Valid driver's license.

Qualification and Experience Requirements:

• Minimum 3 years’ generalist HR experience is essential.
• Grade 12 or Equivalent.
• B degree or Diploma in HR.

PLEASE NOTE:

• Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel’s Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
• Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.