OverviewJob Purpose : The HR Co-ordinator – Field & Activations plays a vital support role in the delivery of comprehensive HR services to our dynamic Field & Activations business unit within Publicis Groupe Africa.This position is critical in ensuring the efficient administration of HR processes, providing seamless support to employees and managers, and contributing to a positive employee experience across various operational sites and projects.
The incumbent will be a key point of contact for HR-related queries, focusing on the unique needs and fast-paced nature of field and activation teams.Key Responsibilities : 1.
HR Administration & Operations Support :
- Onboarding & Offboarding : Coordinate all administrative aspects of the employee lifecycle, including preparing offer letters, onboarding documentation, conducting HR inductions, and managing offboarding processes (e.g., exit interviews, final payment documentation).
- Employee Record Management : Maintain accurate and up-to-date employee records, both physical and digital, in the HRIS / HRM system (e.g., Workday, SAP SuccessFactors) ensuring data integrity and compliance with POPIA.
- Leave Management : Administer and track all types of leave (annual, sick, family responsibility, etc.
ensuring compliance with company policy and South African labour legislation.
- Benefits Administration Support : Assist with the administration of employee benefits programs (e.g., medical aid, provident fund, group risk benefits), including enrollment, changes, and queries, liaising with providers as needed.
- Payroll Input Support : Prepare and submit accurate payroll inputs (e.g., new hires, terminations, changes in salary / benefits, overtime, allowances) to the payroll department on a timely basis.
- Compliance & Policy Adherence : Assist in ensuring all HR practices comply with Publicis Groupe Africa policies and relevant South African labour laws (e.g., BCEA, LRA, EE Act, POPIA).2.
Employee Relations & Support for Field Teams :
- First Point of Contact : Serve as the primary HR contact for general employee queries from the Field & Activations teams, providing accurate information or escalating complex issues to the HR Business Partner.
- Employee Welfare : Offer empathetic support and guidance to field employees on HR policies, procedures, and basic employee relations matters.
- HR Communication : Assist in disseminating important HR communications, updates, and announcements to the Field & Activations teams effectively.
- Disciplinary & Grievance Support : Provide administrative support in disciplinary and grievance processes, including scheduling meetings, preparing documentation, and accurate record-keeping.3.
Recruitment Support (for Field & Activations Roles) :
- Job Posting Support : Assist with preparing and posting job advertisements for field and activation roles on internal and external platforms.
- Interview Scheduling : Coordinate and schedule interviews between candidates and hiring managers, often managing complex logistics for geographically dispersed teams.
- Candidate Communication : Maintain timely communication with candidates throughout the recruitment process, ensuring a positive candidate experience.4.
Reporting & Data Management :
- HR Reporting : Generate and compile basic HR reports as required (e.g., headcount, leave trends, recruitment status) to support HR Business Partner insights.
- Data Accuracy : Proactively identify and correct discrepancies in HR data to ensure accuracy and reliability for reporting and decision-making.5.
General Administrative Support :
- Provide general administrative support to the HR Business Partner and the broader HR team as required.
- Assist with HR-related projects and initiatives.Key Interfaces :
- Internal : HR Business Partner - Commerce, Field & Activations Management Team, Field & Activations Employees, Payroll Department, Finance Department, Legal Team, Learning & Development.
- External : Candidates, HRIS / Payroll System Providers, Benefits Administrators, Recruitment Agencies (as needed).QualificationsQualifications :
- National Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field.Experience :
- 1-3 years of proven experience in an HR administrative, coordination, or support role, preferably within a fast-paced environment or for a large, dispersed workforce (e.g., retail, logistics, events, or field-based operations).
- Experience working with an HR Information System (HRIS) or Human Resources Management (HRM) system is essential.
- Familiarity with basic South African labour legislation (e.g., BCEA, LRA) and POPIA.Additional informationSkills & Competencies :
- Organisational & Time Management : Excellent ability to manage multiple tasks, prioritise effectively, and meet deadlines in a dynamic environment with often urgent requests from field teams.
- Attention to Detail : Meticulous approach to data entry, record-keeping, and document preparation.
- Communication Skills : Clear, concise, and professional written and verbal communication skills, with the ability to interact effectively with a diverse workforce, including remote teams.
- Tech Proficiency : Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with HRIS / HRM systems.
- Problem-Solving : Ability to identify and resolve routine operational HR issues efficiently and accurately.
- Inter-personal Skills : Strong ability to build rapport and communicate effectively and empathetically with employees at all levels.
- Confidentiality : High level of discretion and integrity when handling sensitive employee and company information.
- Adaptability : Ability to adapt to changing priorities and work effectively in a fluid, project-driven environment.Personal Attributes :
- Service-oriented : Committed to providing excellent support to employees and managers.
- Proactive & Self-motivated : Takes initiative and can work independently while also being a strong team player.
- Patient & Empathetic : Possesses a genuine interest in supporting employees and resolving their concerns.
- Highly organised and detail-focused.
- Resilient : Able to handle the demands of a fast-paced environment and occasional urgent requests.