HR Consultant - Zambia

The HR Consultant will be responsible for HR responsibilities across HR functions. This will entail elements of administration, coordination of training interventions, logistical arrangements, and processing of HR transactions while ensuring compliance with specified legislative requirements. Promote HR programs to create an efficient and conflict-free workplace. Stakeholder engagement is key as this role will interface with employees and the Line Managers regularly.

As the HR Consultant, your responsibilities will be to:

• Provide efficient service completion of administration delivery while ensuring superior service delivery experience and adherence to SLA’s and quality standards.
• Process all relevant administration across HR functions including requirements like:
• Employee Relations administrative support.
• Talent Acquisition, Capability, Development Leadership, Performance, and Transformation administrative support.
• General admin support across HR functions e.g., Organisational design, Employee Engagement, Well-being, Reward, and Benefits.
• Respond to queries in a timely and professional manner.
• Provide guidance to employees around HR processes, systems, and tools.
• Log and consult more complex queries with the central HR teams.
• Collaborate with central HR teams to ensure accurate resolution of queries.
• Assist with training initiatives.

To apply you need to have:

• HR Degree or Diploma (Zambian standard taking into account the Zambian labour laws).
• Zambian citizen or resident in the Republic of Zambia.
• Good character and professional standing.
• 3 years of HR, Labour Relations, and Administrative experience.
• Knowledge of HR systems advantageous.
• Previous exposure to a Shared Services or HR Admin environment is advantageous.
• Registration with Zambian Human Resource Institute of Management (ZHRIM) advantageous.
• Good communication and interpersonal skills.
• Proven time management and planning skills.
• Excellent attention to detail and high level of accuracy.
• Excellent skills in MS Office (Word, PowerPoint, and Excel).
• Ability to build and maintain internal and external relationships.
• Ability to multitask.
• Ability to work independently.
• Ability to work under pressure.
• Ability to plan and organize.
• Customer-centric approach.

Please also accompany your application with a short summary of both your strengths and development areas relating to the role you have applied for – this will be used to inform shortlisting on the minimum shortlisting criteria.