HR Associate

Le Creuset; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading kitchenware company is seeking an HR Associate based in Gauteng to support HR operations and administration. The ideal candidate will manage HR records, assist in recruitment, and address employee relations matters. Candidates should have a minimum of 5 years of HR experience and strong communication skills. This full-time position is office-based with flexible hours as needed.

Responsibilities

• Support HR Business Partner and HR team in HR operations.
• Manage HR records and employment contracts.
• Assist in recruitment and onboarding of new hires.
• Address employee relations and compliance issues.
• Conduct performance reviews and track development plans.
• Ensure compliance with health and safety regulations.

Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Problem-Solving Skills

Attention to Detail

Confidentiality

Empathy and Compassion

Adaptability

Knowledge of Labor Laws

Business Acumen

Education

Minimum of 5 years of experience in HR environment

Tools

Microsoft Office

Adobe Sign

Job description

Job Title: HR Associate

Location: Gauteng Distribution Centre, Sandton, Johannesburg (In Office)

Reporting To: HR Business Partner, Dotted lines to Retail Director

Main Purpose of the Role

In this role as HR Associate, you will support the Human Resources Business Partner (HRBP) and the broader HR team in various functions. This role is essential for ensuring smooth HR operations and supporting the overall business strategy. In addition you will be responsible for office related tasks, and support the company’s retail administration.

Key Responsibilities

HR Delivery:

• Implement HR strategies and plans to support business objectives.
• Assist in the updating and implementation of HR policies and procedures.

HR Administration & Compliance:

• Manage HR records, Employment contracts.
• Job descriptions - drawing up and updating.
• Policies and procedures - drawing up and updating.
• Leave management – annual, sick & maternity.
• Timesheets, overtime, travel claims.
• Maintain accurate and up-to-date employee records and documentation.
• Assisting HR with the preparation of Dept Labour files, and staff records.
• Assist with Group Reports – organogram, head count, sustainability and more.
• Long Service awards.
• Assist with managing SEC committee.

Employee Benefit Administration:

• New applications, terminations, changes – Allan Gray, Momentum, Old Mutual.

Talent Management and Acquisition:

• Assist in recruitment, selection, and appointment of staff.
• Advertising, short-listing, interviews, Reference checks, Criminal & Credit checks, appointment letter, contracts etc.
• Liaise with Recruitment Agencies.
• Oversee the onboarding process for new hires, ensuring a smooth transition into the organization.

Employee Relations:

• Serve as a point of contact for employees regarding HR-related inquiries, issues, and concerns.
• Address employee relations matters, including performance management, disciplinary actions including hearings, and conflict resolution.
• Provide guidance to Senior Management on employee relations issues, ensuring compliance with company policies and employment laws.

Training and Development:

• Ensure annual training plans are implemented and training interventions are recorded.
• Collaborate with Management to facilitate training sessions.

Performance Management:

• Conduct and record regular performance reviews.
• Track training development plans and probation periods.

Health & Safety

• Ensure stores & warehouses are in compliance with the laws and regulations including workplace safety standards (fire, Safety & insurance requirements).
• Ensure all H&S training is up to date.
• Assist with managing SHE Rep Committee.
• Work with SHE Rep Committee on Risk assessments for stores etc.
• Ensure all equipment / machinery in warehouses are serviced and in good working order.

Injury on Duty (IOD)

• Collection of Certified ID’s every 3 months.
• Assist with completion of paperwork, registering claims etc.
• Ensuring all documents are submitted on CompEasy.
• Setting up where applicable and management of medical appointments.

Change Management:

• Implement change management interventions as required.
• Assist with implementation of all new policies (Group & Local).

Statutory Reporting

• Employment Equity | Skills Development | STATS SA.

Office Administration:

• Management of office and warehouse cleaning teams.
• Purchasing of stationery, office supplies and groceries for retail stores and GDC.
• Assisting the Commercial Manager with procurement activities.
• Assisting the Commercial Manager with monitoring Compliance: ensuring that the GDC location is complaint with all statutory fire, safety and insurance requirements – standards.
• Ensuring that all time keep mechanism and procedures are followed by GDC staff.
• Assisting the Commercial Manager with the administrative role in project management, with emphasis on new stores, store revamps and store projects.
• Administration of Store Occupancy Certificates and related administration in obtaining COC’s and documentation required for this function.
• Assist with managing traffic fines for GDC delivery vehicles.

General Support:

• Perform any other duties as assigned by the line manager.
• Carry out from time to time and as directed, tasks in addition to the above that will be both reasonable and within your capabilities.

Works With

Directors, Senior Management, HR Business Partner & HR Associate

Knowledge Required

• Microsoft Office.
• Adobe Sign.
• Basic understanding of HR compliance & requirements.

Skills & Qualifications

• Minimum of 5 years of experience in HR environment.
• Communication Skills: Clear and effective communication, both verbal and written, is crucial for interacting with employees, management, and external partners.
• Organizational Skills: Ability to manage multiple tasks, prioritize work, and maintain accurate records.
• Interpersonal Skills: Building and maintaining positive relationships with employees and colleagues.
• Problem-Solving Skills: Ability to address and resolve employee issues and conflicts efficiently.
• Attention to Detail: Ensuring accuracy in HR documentation, payroll, and compliance with regulations.
• Confidentiality: Handling sensitive employee information with discretion and maintaining confidentiality.
• Empathy and Compassion: Understanding and addressing the needs and concerns of employees from diverse backgrounds.
• Adaptability: Being flexible and open to change in a dynamic work environment.
• Knowledge of Labor Laws: Understanding and applying relevant labor laws and regulations to ensure compliance.
• Business Acumen.

Behaviours & Competencies

• Communication: Adapts his/her oral and written communications to audience and fosters clear and effective communication with others. Is able to build relationships and interact effectively across functions, seniority levels, personalities and cultures with confidence. Actively listens.
• Adaptability: Maintains effectiveness in varying work environments where circumstances and priorities are changing
• Flexibility: Is able to modify approach in order to achieve a goal or task. Is open to change and has a positive approach to work and colleagues.
• Following Through: Establishes procedures and monitors the progress and results of plans and activities to ensure that goals are achieved.
• Task Orientation: Prefers a methodical and analytical approach. Focuses efforts and measures own performance against the completion of a series of tasks. Focuses on detail.
• Teamwork: Co-operates with others and is able to complement the roles of others. Displays empathy and actively supports other team members when under pressure.
• Time Management: Is able to plan and organise own use of time, meets deadlines, and does not have to rely on the last minute.

Other Information

Available to work full time hours in-office between 8am and 5pm, Monday to Friday. Flexible hours/weekends and public holidays may be required.

Please note that this job specification outlines the general responsibilities and qualifications for the position. Additional duties and requirements may be assigned as necessary in response to business needs.