Hr Administrator / Officer

Boomerang Marketing; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Une entreprise de BPO à Wynberg, Cape Town, recherche un HR Administrator / Officer pour gérer les tâches administratives du département des ressources humaines. Ce rôle inclut la gestion des enregistrements employés, l'assistance au recrutement et le soutien au leadership dans un environnement dynamique. Le candidat idéal doit avoir au moins 2 ans d'expérience dans un cadre centré sur les employés et doit démontrer une maîtrise élevée des outils RH tels que Zoho.

Benefits

Opportunité de travailler dans un environnement dynamique

Possibilité de développement de carrière

Impact direct sur la croissance de l'entreprise

Exposition aux clients mondiaux

Culture basée sur la transparence et l'innovation

Qualifications

• 2+ années d'expérience dans un environnement centré sur l'employé, idéalement dans BPO/Contact Centre.
• Compétences de communication excellentes et maîtrise de l'anglais (écrit, oral).
• Capacités organisationnelles avec une attention remarquable aux détails.

Responsibilities

• Maintien d'enregistrements employés précis et mise à jour des bases de données RH.
• Assistance dans le recrutement, y compris les entretiens et l'intégration.
• Point de contact pour les questions liées aux ressources humaines.

Skills

Communication

Relationnel

Organisation

Education

Grade 12 or equivalent

Tertiary qualification in Human Resources Management

Tools

Microsoft Office

Zoho People

Zoho Recruit

Job description

We are a leading BPO based in Wynberg, Cape Town seeking an experienced HR Administrator / Officer to join our team. Competitive marked salary depending on experience

As an HR Administrator / Officer you will contribute to our ongoing HR Functional Area success managing the day-to-day administrative tasks of the HR department, ensuring smooth operations, accurate record-keeping, and compliance with HR policies and legal requirements.

Key Responsibilities (not limited to)

Record Management / Systems & Processes

• Maintain accurate and up-to-date employee records, including personnel data, contracts, and performance evaluations.
• Update HR databases and ensure compliance with data privacy and security regulations.
• Oversee HRIS systems (Zoho-Recruit, Zoho People), ensuring accurate record-keeping and compliance with company policies.
  
  

Reporting

• Generate reports on headcount, attrition, absenteeism, asset retrieval upon exit, policy adherence, and record accuracy.
  
  

Recruitment Support

• Assist with interviews, onboarding, induction, and application verification, ensuring policy compliance.
  
  

Employee Engagement

• Serve as a point of contact for HR-related inquiries and resolve employee relations issues.
• Support payroll queries and employee engagement initiatives.
  
  

Performance & Productivity:

• Maintain high standards of performance and quality, ensuring accurate execution of all tasks.
• Keep management informed of any issues affecting productivity.
  
  

Compliance

• Ensure HR practices align with legal requirements and company standards.
• Stay current on employment laws and regulations.
  
  

RequirementsGrade 12 or equivalent qualification.

Tertiary qualification in Human

Resources Management or related field (Advantageous)

2+ Years - Experience with working in an

Employee-centric environment ideally in BPO / Contact Centre

Proficiency in Microsoft Office, HRIS

Systems/ Zoho People/Recruit system experience (advantageous)

Excellent communicative and relationship-building skills

Excellent proficiency in English (Read,Write and speak)

Excellent organizational skills with outstanding attention to detail

South African Resident

Criminal Clear record

Own transport (advantageous)

Benefits

• Opportunity to work in a dynamic, fast-paced contact center environment.
• Direct impact on business growth and client satisfaction.
• Supportive leadership and career development opportunities.
• Exposure to global clients in Travel and/or Retail sectors.
• A culture rooted in transparency, performance, and innovation.
• Competitive compensation package aligned with experience and expertise