HR Administrator - KZN

Fidelity Services Group; Pinetown; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security services provider in Pinetown seeks an experienced HR Administrator to ensure efficient HR operations. The role involves managing administrative tasks, supporting recruitment, maintaining employee records, and addressing employee relations. Candidates should have a Matric certificate, HR qualifications, and experience in HR or administrative functions. This position offers opportunities for personal growth within a fast-paced environment.

Qualifications

• 1 to 2 years’ proven experience in an administrative and people-focused environment.
• Strong negotiation and problem-solving abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Ensure that all filing is up to date and accurate on a daily basis.
• Support HR generalist to ensure vacancies are filled within 30 days.
• Address employee complaints and resolve issues with urgency.

Skills

Excellent verbal and written communication skills

Attention to detail and accuracy

Problem solving

Time management

Interpersonal skills

Analytical ability

Education

Matric / Grade 12

HR Certificate/Diploma

Bachelor's degree in Human Resources

Tools

Microsoft Office

Job description

Overview

Generic Job Purpose:

The main objective of the HR Administrator is to assist with ensuring that the HR department runs efficiently by managing essential administrative tasks and supporting HR professionals in their daily activities.

Position Details

Position Number: TBC

Paterson Grade: N/A

Critical Job: No

Suitability for Persons with Disability: Yes

Credit Check: Yes

Organisational Structure:

Line Manager (1st Level): Regional HR Manager

This Job: HR Administrator

Subordinates (1st Level): N/A

Experience & Qualifications

Minimum Experience:

• 1 to 2 years’ proven experience in an administrative and people focused environment.

Minimum Qualification:

• Matric / Grade 12
• NQF Level 4
• Relevant

Preferred Qualifications

• HR Certificate/Diploma
• Bachelor's degree in Human Resources
• NQF Level 05/06
• Relevant

Outputs / Key Performance Indicators

• Learning and Development
• Culture & Transformation
• HRIS
• Compliance and Benefits
• Employee Experience
• Accurate employee data maintenance

Functions

FILING

• Ensure that all filing is up to date and accurate on a daily basis at all times.

RECRUITMENT & SELECTION SUPPORT

• Support and assist the HR generalist to ensure that all vacancies are filled within 30 days of receiving the MRQ request i.e. place adds, shortlist, setting up interviews, assessments and conduct reference checks as per the recruitment policy.

BENEFITS & COMPLIANCE

• Administering employee compensation and benefit plans
• Maintaining up-to-date and confidential employee records
• Ensuring compliance with labor laws and company policies as directed and required by the business.
• Drive and implement HR policies and procedures.
• Complete and / or process termination process where applicable i.e. UIF claims / provident fund claims (funeral / disability / death / withdrawals)
• Assisting with IOD’s as and when required

EMPLOYEE RELATIONS

• Addressing employee complaints and resolving issues with urgency and compassion.
• Communication:
• Own and drive communication with all employees through the current channels at hand i.e. whatsapp, emails, notice boards etc.
• Act as the first point of contact for employees and handling internal and external HR-related queries.

PERFORMANCE MANAGEMENT

• Support managers in ensuring that managers are conducting employee evaluations and organizing performance reviews

TRAINING AND DEVELOPMENT

• Organizing training and development initiatives for employees

Administration & Reporting

• HR Metrics:

• Gathering and analysing data related to HR metrics, such as employee turnover rates.
• Updating, maintaining, and presenting reports with key performance indicators (KPIs) such as turnover rates and hires by each department.
• Provide regular updates and reports management on status of all HR functions.
• Communicate, report on, develop, maintain and improve on all HR trackers in collaboration with the HR manager.

• Document Preparation: Preparing various HR documents, such as new hire guides, employment contracts, and compensation lists
• End-to-End HR administrative functions as required by HR Manager.

General

• Have knowledge about all facets pertaining to your position.
• Attend all required meetings and training sessions.
• Always keep your workstation/office neat and tidy.
• Do not abuse company telephone for private calls.
• Filling and administration
• Adhere to shift roster and office hours.
• Emails to be processed daily and responded to within and up to date by COB on the said date.
• Assisting with other ad-hoc tasks, analysis, and projects as and when required by Management
• Stay informed about industry trends and competitor activities to identify potential threats and opportunities.

Standard Operating Procedures

• Ensure that the disciplinary code is always adhered to.
• Standing Operating Procedures must be upheld.
• Meeting and keeping on agreed upon targets.
• High standard of service must be upheld.
• Ensure that feedback is given at all times.
• Ensure compliance at all times.
• Ensure that the company values are always upheld

Competencies

• Excellent verbal and written communication skills
• Action orientated
• Results driven
• Good time management
• Interpersonal skills
• Planning and organizational skills
• Attention to detail and accuracy (non-negotiable)
• Problem solving
• Analytical ability
• Adaptability
• Ability to excel in a high pressurised and fast paced environment
• Effective team player
• Self-starter
• Positive attitude
• Proactive approach

Competencies

• Strong negotiation and problem-solving abilities
• Ability to work independently and as part of a team
• Proficient in Microsoft Office
• Willingness to travel as needed
• Computer literacy (Word, Excel, Outlook, Presentations)
• Telephone etiquette
• Client liaison
• Follow through and conclude on all commitments