To assist the HR Manager and CEO in providing a comprehensive HR administration service.
To build and maintain a good working relationship with stakeholders and employees to enhance a healthy employment relationship by acting as a primary contact for all employees to the Human Resources Department.
To provide an effective Human Resources administration for the organisation.
To co-ordinate HR recruitment process.
To ensure accurate HR records on all employees.
To provide HR reports as required.
Main Responsibilities
Policies and Procedures :
- Update and maintain the HR manual.
- Develop, implement and manage HR documents, including policies, procedures and forms.
Recruitment and Selection :
- Oversee the recruitment process from job advertisements to interview facilitation.
On-boarding and Induction :
- Administer the onboarding process, including contract signing, offer letters, and pre-employment checks.
- Conduct induction sessions for new and existing employees to clarify responsibilities.
- Schedule and coordinate probation review meetings with employees and managers.
- Maintain the employee database and HR records, ensuring accurate staff details, contract amendments, and supporting documents.
Leave Management :
- Monitor employee compliance with the leave policy and report non-compliance to the GM.
- Compile and present monthly leave reports to management.
Labour Relations :
- Address employee inquiries and provide management consultations.
- Manage workplace misconduct by:
- Facilitating internal disciplinary hearings and corrective counseling.
- Issuing disciplinary notices and documenting outcomes.
- Act as a liaison between management and employees.
Staff Engagement :
- Foster a positive company culture through engagement and wellness initiatives, including newsletters, uniforms, birthdays, team-building events, corporate gifts, and social responsibility programs.
- Conduct HR surveys to enhance employee engagement and report findings to management.
Time and Attendance :
- Serve as the primary contact and system administrator for time and attendance queries.
- Ensure full implementation and management of the biometric system.
Training and Skills Development :
- Facilitate HR inductions and awareness training.
- Maintain and update the training matrix to identify skills development needs.
- Implement training programs and development plans, ensuring follow-ups as needed.
- Prepare and submit BEE, SDL, and WSP / ATR documentation.
Performance Management :
- Facilitate performance evaluations meetings.
- Oversee performance management processes using Sage300.
Additional Duties :
- Prepare, submit, and monitor payment requisitions for department purchases.
- Perform any other duties as assigned by the line manager.
Qualifications & Experience :
- Proven 1 year (minimum) experience in Industrial Relations.
- Proven experience in writing documents (policies and procedures).
- Proven experience in working with SAGE.
- Computer literacy (any HR software, Microsoft Office).
Knowledge and Skills :
- Basic knowledge of the labour laws.
- Ability to maintain high levels of confidentiality.
- Interpersonal skills with good communication skills (verbal and written).
Special Categories :
- Flexibility to work outside hours where required to meet implementation deadlines.
- Ability to work under pressure and adhere to deadlines.
- No criminal record.
- Clear credit standing.
- Tact and diplomacy.
- Organizational skills, be able to prioritize.
- Ability to work under minimal supervision.