Hr Administrator

Telesure Investment Holdings (Tih); Johannesburg; On-site; ZAR 250,000 - 400,000; Full time

Job summary

Join a leading financial service provider in South Africa as part of the HR team. The role involves managing HR administrative tasks including data accuracy, compliance, and relationship management. Ideal candidates will have strong HR administration experience and relevant educational qualifications.

Qualifications

• 2-3 years HR Administration experience required.
• Experience with HRIS and Benefits Administration preferable.

Responsibilities

• Process HR data, ensure compliance and service delivery.
• Maintain employee records and handle HR-related queries.
• Build effective internal client relationships.

Skills

HR Data Management

Client Relationship Management

Operational Compliance

Document Management

Information and Business Advice

Education

Grade 12/SAQA Accredited Equivalent

HR Degree/Diploma

HRIS Certification

Job description

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.

Job Purpose

Implement or perform a variety of HR administrative processes and tasks, including employee record-keeping. Handle sensitive employee and company information with professionalism and confidentiality. Administer and process data related to the full HR lifecycle, ensuring accuracy. Handle HR-related queries via phone and email, advising or escalating as necessary.

Responsibilities

• HR Data Management: Perform HR data processing tasks, advise colleagues, provide HR support, rectify data anomalies, maintain filing systems, support payroll data entry, and ensure service delivery within SLAs.
• Internal Client Relationship Management: Build effective relationships within the organization and across the TIH Group.
• Handling Enquiries and Correspondence: Assist callers and email correspondents, direct complex issues, and communicate requests or information internally and externally.
• Operational Compliance: Understand and adhere to organizational policies, procedures, and regulatory standards. Obtain necessary authorizations and stay updated on policy changes.
• Administration: Enter and verify data in systems, create employee records.
• Document Preparation: Prepare routine documents using office software.
• Document Management: Organize and maintain employee records and correspondence.
• Information and Business Advice: Resolve queries, provide policy information, and support TIH Group.
• Personal Capability Building: Participate in training and development, stay informed on HR practices and technologies.
• Audit Compliance: Report non-compliance and assist in audits related to employee administration.
• Client & Customer Management (External): Support client management activities.

Education

Grade 12/SAQA Accredited Equivalent (Essential); HRIS Certification (Advantageous); HR Degree/Diploma (Advantageous)

Experience

2-3 years HR Administration experience; HRIS experience and Benefits Administration experience are advantageous.

Think you have what it takes? Apply now to be part of an unstoppable team!