Housekeeping Supervisor

ExecutivePlacements.com - The JOB Portal; Franschhoek; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A hotel in Franschhoek seeks a Housekeeping Supervisor to oversee the housekeeping team, ensuring high standards and adherence to operational goals. This role requires a minimum of 2 years' experience in a luxury hotel environment, strong leadership skills, and a relevant diploma in hospitality.

Qualifications

• Minimum of 2 years’ experience in a similar role within a 5-star luxury hotel or resort.
• Valid driver’s license.
• High level of physical endurance.

Responsibilities

• Supervise housekeeping team to meet operational standards.
• Prepare weekly work schedules based on forecasts.
• Conduct inspections of guest rooms and public areas.

Skills

Leadership

Communication

Team Management

Training and Development

Inventory Control

Education

Diploma in Hospitality

Job description

Recruiter:

IntelliStaff

Job Ref:

JHB003464/RD

Date posted:

Thursday, June 19, 2025

Location:

Franschhoek, South Africa

Salary:

MR Monthly

SUMMARY:

Our Client is looking for a Housekeeping Supervisor to join their team

POSITION INFO:

Area/Location: Franschhoek, Cape Town

Position Overview:

• The Housekeeping Supervisor plays a key role in supporting the Hotel Management Team by supervising the housekeeping team to meet the strategic direction and annual plans for housekeeping operations.
  
  

Key Responsibilities:

• Provide clear direction, oversight, and guidance to the Housekeeping Team, ensuring motivation and adherence to established standards.
• Facilitate effective communication and collaboration within the Housekeeping Department and with other operational departments.
• Prepare weekly departmental work schedules based on occupancy forecasts, allocating tasks accordingly.
• Monitor daily staffing levels to ensure sufficient coverage at all times.
• Conduct regular inspections of guest rooms and public areas to confirm cleanliness, maintenance, and operational standards.
• Implement and maintain departmental par-stock levels for chemicals, amenities, linen, and other operational items in coordination with Hotel Management.
• Control and monitor inventories related to equipment, linen, stationery, guest and cleaning supplies, and uniforms to ensure stock levels and cost efficiency.
• Identify opportunities to reduce waste and enhance cost savings, while aligning service practices with environmental and financial goals.
• Maintain up-to-date departmental training records that accurately reflect all conducted training sessions.
• Implement and monitor an effective key control system to ensure the safety and security of guests, team members, equipment, and supplies.
  
  

Experience and Competencies Required:

• Minimum of 2 years’ experience in a similar role within a 5-star luxury hotel or resort.
• Excellent verbal and written communication skills.
• Demonstrated leadership and team management abilities.
• Proven experience in staff training and development.
• Competence in preparing and managing duty rosters.
• Strong knowledge of expense and inventory control.
• Ability to remain composed and professional in high-pressure situations.
• Minimum Requirements:
• Diploma in Hospitality or equivalent qualification.
• Valid driver’s license.
• High level of physical endurance.
• Preference will be given to candidates residing in Franschhoek and surrounding areas.