Housekeeping Supervisor

Intellistaff Outsourced Services; Franschhoek; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading hotel in Franschhoek seeks a Housekeeping Supervisor to support hotel management by overseeing housekeeping operations. This role involves supervising the housekeeping team, ensuring cleanliness and operational efficiency, and managing trainings and schedules. Ideal candidates will have experience in luxury hotels and strong leadership skills.

Qualifications

• Minimum of 2 years’ experience in a similar role within a 5-star luxury hotel or resort.
• Valid driver’s license.
• High level of physical endurance.

Responsibilities

• Supervise housekeeping team to meet operational standards.
• Conduct inspections of guest rooms and public areas.
• Prepare weekly work schedules based on occupancy.

Skills

Leadership

Communication

Inventory Control

Staff Training

Endurance

Education

Diploma in Hospitality

Job description

Our Client is looking for a Housekeeping Supervisor to join their team
Area/Location: Franschhoek, Cape Town

Position Overview:

• The Housekeeping Supervisor plays a key role in supporting the Hotel Management Team by supervising the housekeeping team to meet the strategic direction and annual plans for housekeeping operations.

Key Responsibilities:

• Provide clear direction, oversight, and guidance to the Housekeeping Team, ensuring motivation and adherence to established standards.
• Facilitate effective communication and collaboration within the Housekeeping Department and with other operational departments.
• Prepare weekly departmental work schedules based on occupancy forecasts, allocating tasks accordingly.
• Monitor daily staffing levels to ensure sufficient coverage at all times.
• Conduct regular inspections of guest rooms and public areas to confirm cleanliness, maintenance, and operational standards.
• Implement and maintain departmental par-stock levels for chemicals, amenities, linen, and other operational items in coordination with Hotel Management.
• Control and monitor inventories related to equipment, linen, stationery, guest and cleaning supplies, and uniforms to ensure stock levels and cost efficiency.
• Identify opportunities to reduce waste and enhance cost savings, while aligning service practices with environmental and financial goals.
• Maintain up-to-date departmental training records that accurately reflect all conducted training sessions.
• Implement and monitor an effective key control system to ensure the safety and security of guests, team members, equipment, and supplies.

Experience and Competencies Required:

• Minimum of 2 years’ experience in a similar role within a 5-star luxury hotel or resort.
• Excellent verbal and written communication skills.
• Demonstrated leadership and team management abilities.
• Proven experience in staff training and development.
• Competence in preparing and managing duty rosters.
• Strong knowledge of expense and inventory control.
• Ability to remain composed and professional in high-pressure situations.
• Minimum Requirements:
• Diploma in Hospitality or equivalent qualification.
• Valid driver’s license.
• High level of physical endurance.
• Preference will be given to candidates residing in Franschhoek and surrounding areas.

Desired Skills:

• Housekeeping Supervisor
• Housekeeping Team Leader
• Senior Housekeeper