Housekeeping Manager

Alliance International Consulting Firm; South Africa; On-site; ZAR 50 000; Full time

Job summary

An established industry player is looking for a detail-oriented Housekeeping Manager to lead a team and ensure operational efficiency. This role involves maintaining high standards of cleanliness, managing housekeeping staff, and responding to guest feedback. The ideal candidate will possess strong leadership skills and a commitment to excellence, ensuring a welcoming environment for all guests. With an emphasis on hygiene and customer satisfaction, this position offers a chance to make a significant impact in the hospitality sector. Join a forward-thinking company where your contributions will be valued and recognized.

Qualifications

• Minimum high school diploma; hospitality management degree preferred.
• 2-3 years of experience in housekeeping management.

Responsibilities

• Supervise housekeeping staff and conduct training sessions.
• Plan and schedule daily cleaning and deep-cleaning projects.
• Manage inventory and coordinate with vendors for supplies.

Skills

Leadership Skills

Interpersonal Skills

Time Management

Organizational Abilities

Housekeeping Software Proficiency

Education

High School Diploma

Degree/Certification in Hospitality Management

Tools

Housekeeping Software

Job description

Kinshasa, Kinshasa, Democratic Republic of the Congo

Job Views: 55 views

Job Title: Housekeeping Manager

Employment Type: Full-time

Age Requirement: 40 to 50 years

Gender Preference: Female

Job Summary:

We are seeking an experienced and detail-oriented Housekeeping Manager to oversee the cleanliness, organization, and operational efficiency of our establishment. The ideal candidate will lead a team, maintain high standards of hygiene, and ensure customer satisfaction through impeccable housekeeping services.

Key Responsibilities:

1. Team Management:

   • Supervise and guide housekeeping staff to ensure efficient performance.
   • Conduct regular training sessions on cleaning techniques and safety standards.

2. Operations Oversight:

   • Plan and schedule housekeeping activities, including daily cleaning, laundry, and deep-cleaning projects.
   • Inspect rooms, common areas, and facilities to ensure cleanliness meets the organization's standards.

3. Inventory and Supplies:

   • Manage housekeeping supplies and ensure stock levels are maintained.
   • Coordinate with vendors for procurement of cleaning materials and equipment.

4. Customer Service:

   • Respond promptly to guest feedback and resolve complaints related to housekeeping.
   • Ensure a welcoming and hygienic environment for all guests.

5. Compliance:

   • Adhere to health, safety, and hygiene regulations and policies.
   • Conduct audits to ensure compliance with cleanliness standards.

Qualifications & Skills:

• Education: Minimum high school diploma (a degree or certification in hospitality management is preferred).
• Skills:
  • Strong leadership and interpersonal skills.
  • Excellent time management and organizational abilities.
  • Proficiency in using housekeeping software/tools is a plus.

Personal Attributes:

• Detail-oriented with a commitment to excellence.
• Ability to work under pressure and manage multiple priorities.
• Approachable and team-oriented.

Experience: 2 - 3 years

Salary: 50000

Created Date: 2025-01-03

End Date: 2025-05-11

Openings: 1