Housekeeping Manager

Tyron Consultancy; Paarl; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading hospitality consultancy seeks a Housekeeping Manager in Paarl. The role entails overseeing all housekeeping operations, managing staff performance, and ensuring the highest cleanliness standards across the property. Ideal candidates will have significant experience in hotel settings and exemplary leadership skills.

Qualifications

• Minimum 2–3 years in a supervisory or managerial housekeeping role in hospitality.
• Experience in hotel or resort settings required.
• Strong leadership and organizational skills.

Responsibilities

• Supervise daily housekeeping operations and manage staff.
• Maintain cleanliness and orderliness of the property.
• Handle guest requests and complaints professionally.

Skills

Leadership

Organizational

Communication

Tools

Housekeeping management systems

Property management systems

Job description

Housekeeping Manager position available in Paarl.

Duties and Responsibilities:

• Supervise daily housekeeping operations including room cleaning, public areas, and laundry services
• Oversee the cleanliness, orderliness, and appearance of the entire property, with special focus on guest rooms.
• Ensure in-house laundry is processed efficiently and to high standards.
• Coordinate with the maintenance team to promptly address and resolve issues in guest rooms (e.g., broken fixtures, HVAC, plumbing).
• Train, schedule, and manage housekeeping staff; monitor performance and provide feedback.
• Maintain inventory of cleaning supplies, linens, and equipment; ensure proper usage and storage.
• Inspect rooms and public areas for cleanliness and maintenance and ensure compliance with health and safety standards.
• Handle guest requests and complaints related to housekeeping promptly and professionally.
• Maintain proper documentation and records related to housekeeping operations.
• Work closely with front office and other departments to ensure smooth guest experiences

Requirements:

• Experience in hotel or resort settings.
• Knowledge of housekeeping management systems or property management systems.
• Basic understanding of maintenance procedures in hospitality settings.
• Experience: Minimum 2–3 years in a supervisory or managerial housekeeping role, preferably in a hotel or hospitality environment.
• Skills: Strong leadership and organizational skills; ability to manage and motivate a team.
• Knowledge: Familiarity with housekeeping procedures, laundry operations, and basic maintenance coordination.
• Communication: Good verbal and written communication skills; ability to interact professionally with guests and staff.