Housekeeping Attendant

FAIRMONT; Cape Town; On-site; ZAR 60,000 - 90,000; Full time

Job summary

A renowned hospitality establishment seeks a Housekeeping Attendant in Cape Town. The role involves performing cleaning tasks that maintain hotel standards, ensuring guest satisfaction through attention to detail and efficiency. Ideal candidates will have previous experience in housekeeping, be flexible in working hours, and possess the stamina required for the job.

Qualifications

• Previous housekeeping experience preferred.
• Ability to work efficiently and manage time.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Perform cleaning tasks to maintain hotel cleanliness.
• Manage linen and assist with deep cleaning tasks.
• Report maintenance needs and health hazards to supervisors.

Skills

Attention to detail

Organizational skills

Efficiency

Physical stamina

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

Job Description

Scope of Position:

Housekeeping Attendants are responsible for performing a combination of tasks that maintain the hotel’s cleanliness. The Housekeeping Attendant contributes to a pleasant and positive guest experience that meets the established standards of the hotel.

Specific duties, responsibilities & Key performance areas

• Know, understand, and demonstrate all Accor satisfaction standards.
• Clean all mirrors, glasses, inside of windows, vents, and all surfaces; stock all paper supplies in restrooms and storage closets; keep all brass shiny; perform cleaning tasks that improve and maintain the Brand Standard.
• Follow signing in and out procedures for keys.
• Vacuum carpets and rugs as needed.
• Report all maintenance needs to the maintenance department.
• Dust all upholstered furniture and wipe down baseboards when needed.
• Perform all tasks using proper safety precautions.
• Offer assistance to guests and colleagues courteously.
• Perform routine work or the same task daily.
• Report lost & found items to security.
• Maintain helpful, cooperative relations with colleagues.
• Maintain cleanliness and supplies in all public restrooms.
• Clean all public areas, meeting rooms’ walls, and doors.
• Replenish soap/lotion dispensers in public toilets.
• Manage soiled linen and stock pantries with clean linen.
• Assist with deep cleaning tasks as assigned.
• Report health and safety hazards.
• Manage linen for turndown work and overall tidying of occupied guestrooms.
• Sign in and out master keys daily.
• Use cleaning supplies and equipment properly.
• Update room status reports and keep closets organized.
• Report problems or questions to your supervisor.
• Maintain grooming and uniform standards.
• Attend pre-shift briefings.
• Turndown a set number of rooms per shift.
• Perform other duties as assigned by management.

Qualifications

• Previous housekeeping experience preferred.
• Attention to detail and organizational skills.
• Ability to work efficiently and manage time.
• Physical stamina for cleaning tasks.
• Flexibility to work various shifts, including weekends and holidays.
• Knowledge of cleaning products and techniques.