Housekeeper

Tsebo Solutions Group; Gqeberha; On-site; ZAR 180,000 - 250,000; Full time

Job summary

A leading hospitality group seeks a skilled Hotel Supervisor in Gqeberha to oversee room attendants and ensure high service standards. The role involves training and mentoring team members while managing stock and client relationships. Candidates should have a strong background in hotel management, safety protocols, and proven supervisory experience with effective communication skills.

Qualifications

• Minimum 5 years computer-related experience.
• Minimum 4 years supervisory experience in a similar environment.

Responsibilities

• Rostering, training, and mentoring staff.
• Ensuring safety and hygiene protocols are followed.
• Managing client relationships and staff performance.

Skills

Hotel Supervisory experience

Strong people skills

Strong communication skills

Able to work independently

Able to work under pressure

Proficiency in Excel

Proficiency in Word

Proficiency in Outlook

Experience in health and safety standards

Education

Grade 12/Matric

Relevant qualification related to Management

Job description

Duties & Responsibilities

• Rostering
• Training of room attendants
• Ensure staff follow safety and hygiene protocols
• Mentor and motivate team members
• Allocating on task sheet
• Facilitating pre-shift briefings
• Inspecting room and public areas to ensure its meet the required standard
• Manage stock and supplies
• Managing desciplining of staff
• Reporting maintance issues
• Maintain personal health, hygiene and professional appearance.
• Daily management of staff clocking and assignments on PRP platform.
• Daily management of the various software applications and reporting mechanism (Operah system)
• Daily manangement emails and responding timeously.
• Managing client relationship effectively
  
  

Skills and Competencies

• Must have Hotel Supervisory experience
• Strong people skills
• Strong communication skills
• Able to work independently and under pressure.
• Able to work long hours, after hours and some weekends
• Minimum of 5 years computer related experience – exel, word, outlook
• Minimum 4 years supervisory experience in a similar environment.
• Must have experience in health and safety standards
  
  

Qualifications

• Grade 12/Matric
• Relevant qualification related to Management