Housekeeper

Totalstay; Cape Town; On-site; ZAR 12 000 - 18 000; Full time

Job summary

An established industry player in the hospitality sector seeks a dedicated Hotel Housekeeper to ensure a pristine and welcoming environment for guests. This full-time role emphasizes attention to detail, reliability, and a strong commitment to guest satisfaction. Responsibilities include cleaning guest rooms, maintaining public areas, managing laundry, and collaborating with team members to ensure smooth operations. If you are passionate about hospitality and take pride in your work, this opportunity offers a chance to contribute significantly to guest experiences in a vibrant environment.

Qualifications

• Previous cleaning or housekeeping experience is preferred.
• Strong commitment to guest satisfaction is essential.

Responsibilities

• Maintain cleanliness in guest rooms and public areas.
• Handle laundry duties and inventory control of cleaning supplies.

Skills

Time Management

Customer Service

Hotel Experience

Taleo

Hospitality Experience

Environmental Services

Laundry

Residential Cleaning

Cleaning Experience

Sanitation

Custodial Experience

Commercial Cleaning

Tools

Taleo

Job description

The Hotel Housekeeper is responsible for maintaining a clean sanitary and welcoming environment in all guest rooms and public areas. The role requires attention to detail a strong work ethic and a commitment to providing guests with an exceptional stay.

Key Responsibilities :

• Room Cleaning : Clean and tidy guest rooms according to established standards including making beds changing linens dusting surfaces vacuuming carpets and sanitising bathrooms.
• Public Area Maintenance : Ensure cleanliness in public areas such as lobbies hallways and restrooms.
• Laundry Management : Handle laundry duties including washing drying folding and delivering linens and towels.
• Inventory Control : Maintain inventory of cleaning supplies and guest amenities; report any shortages or maintenance issues promptly.
• Guest Interaction : Provide friendly and professional service to guests responding to special requests and addressing concerns.
• Health and Safety Compliance : Follow all health and safety protocols in the handling of cleaning chemicals and equipment.
• EndofStay Cleaning : Conduct thorough cleaning after guests check out to prepare rooms for new arrivals.
• Team Collaboration : Work closely with front desk staff and maintenance teams to coordinate room turnovers and guest requests.

Ideal candidates will have previous cleaning or housekeeping experience be reliable and have a strong commitment to guest satisfaction.

Key Skills

Time Management,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Environmental Services,Laundry,Residential Cleaning,Cleaning Experience,Sanitation,Custodial Experience,Commercial Cleaning

Employment Type : Full-Time

Department / Functional Area : Operations

Experience : years

Vacancy : 1