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A leading hotel in South Africa is looking for a Hotel Room Attendant to maintain a luxurious atmosphere for guests. The ideal candidate will be detail-oriented, able to clean guest rooms to high standards, and possess excellent customer service skills, all while working in a dynamic team environment.
Position: Hotel Room Attendant
Location: 4 / 5 star hotel
Reports to: Housekeeping Supervisor
Job Summary:
We are seeking a detail-oriented and experienced Hotel Room Attendant to join our team at our luxurious 4 / 5 star hotel. The ideal candidate will be responsible for maintaining the cleanliness and appearance of guest rooms, ensuring a comfortable and inviting atmosphere for our guests.
Responsibilities:
- Clean and tidy guest rooms according to hotel standards
- Make beds, change linens, and replenish amenities
- Dust furniture, vacuum carpets, and mop floors
- Clean and sanitize bathrooms
- Replenish towels, toiletries, and other supplies
- Report any maintenance issues or damages to the Housekeeping Supervisor
- Adhere to hotel safety and security procedures
- Provide exceptional customer service to guests
- Assist with special cleaning projects as needed
Qualifications:
- Previous experience as a Hotel Room Attendant in a 4 / 5 star hotel preferred
- Knowledge of cleaning techniques and procedures
- Excellent attention to detail
- Ability to work efficiently and independently
- Strong customer service and communication skills
- Physical stamina to perform cleaning tasks
- Flexible schedule, including weekends and holidays
Benefits:
- Competitive salary
- Health and dental insurance
- Paid time off
- Employee discounts on hotel stays
- Opportunities for career growth and advancement
If you meet the qualifications and are passionate about providing exceptional service to guests, we would love to hear from you. Please submit your resume and cover letter detailing your experience and why you would be a great fit for our team.