Hotel Receptionist

Turnly Consulting; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality company in Pretoria is seeking an enthusiastic Hotel Receptionist to join their welcoming team. The role focuses on guest interaction, checking in and out guests, and providing information about hotel facilities and local attractions. Ideal candidates should have excellent communication skills and the ability to work in a dynamic environment. Previous hospitality experience is preferred but not mandatory.

Benefits

Daily interaction with guests

Development of crisis management skills

Part of a close-knit team

Qualifications

• Previous hospitality experience is an advantage.
• Ability to work efficiently in a dynamic and demanding environment.
• Knowledge of foreign languages (English mandatory).

Responsibilities

• Welcoming guests with kindness and professionalism.
• Check-in and check-out of guests.
• Providing information about the hotel's facilities.

Skills

Excellent communication skills

Interpersonal skills

Attention to detail

Crisis management

Job description

We are looking for an enthusiastic Hotel Receptionist to join our welcoming team. If you enjoy working with people, always smiling, and providing great service, this might be the right place for you.

Main responsibilities:

• Welcoming guests with kindness and professionalism upon their arrival at the hotel
• Check-in and check-out of guests according to established procedures
• Providing necessary information about the hotel's facilities as well as local attractions
• Manage reservations and inquiries by phone, email, or in person
• Ensuring effective communication between hotel departments to provide a pleasant guest experience
  
  
  

Requirements:

• Previous hospitality experience is an advantage
• Excellent communication and interpersonal skills
• Ability to work efficiently in a dynamic and demanding environment
• Knowledge of foreign languages (English is mandatory, other languages are an advantage)
• Attention to detail and customer satisfaction orientation
  
  
  

The benefits of working as a Hotel Receptionist include daily interaction with guests from diverse cultural backgrounds, the opportunity to develop crisis management skills, and being part of a close-knit and friendly team.